Debbie Nicholson
8142332814
Cell, 7243206601
Home.
547 Lower Whites Creek Rd, Confluence PA 15424
debkn2@gmail.com
Professional Accomplishments:
4/123/
2013 Teletech (Red Cross): customer solutions,supervisor Provide customer service to customers over the
phone, handling escalated issues, solving billing issues,also service issues, finding lost certifications,
Sending out certs, and receipts, researching escalated issues.
05/200112/
2011, Debbie’s Notary Services: Notary, State title agent, Personal Tax Prep, state contract, for title agent.
1/20072/
2012
Goodwill Industries: manager retail store, did payroll, schedules, clerk, cleaning, stocking, banking, budget for store.
2/20011/
2012 Nicholson Construction: payroll, banking, also completed and researched info for estimates. Also
completed federal income taxes, for the business, accounts receivable,
07/199805/
2001 Teletech: Oversee 20 csr reps on the phones, provided up training to project specifics, Learned time
management so could summit all required reports, on time.
09/200501/
2012 News America Marketing, Merchandiser went into stores
And added coupons to items, also did inventory, did add in’s on new
Products,
04/19948/
2000 Sheppard’s Farm Restaurant: Started as just grill cook,
Than went into baking, cashier, server, evening supervisor did closing,
And opening, accept incoming orders.
Education:
Blanchester H.S Blanchester, Ohio
Earned Diploma
Also have taken many supervisory courses while employed at Teletech.
For supervisor position, climb management, disabilities training,
References:
Belinda Valentine 8142891367
Donna Collins 8143953733