CHRISTOPHER LOWE 2789 state highway 12 oxford, NY 13830 Home 607-244-7313 ny9929@gmail.com SUMMARY Experienced, goal-oriented individual with over 15+ year progressive background in sales, account management and operations. Ability to utilize knowledge in areas of strategic marketing and advertising, human resources management, personnel training, contract negotiation, budget development/administration, inventory and logistics. Motivate team members to meet and exceed established goals.? AREAS OF EXPERTISE? Regularly made sales quotas. Rapidly mastered new product data. Maintained responsibility for more than $250,000 in products, effectively managing inventories. Managed all aspects of departmental inventory management, including purchasing and procurement on an international scale. Maintained responsibility for management of in-store promotional activities and advertising materials. Consistently meeting and exceeding monthly quota of $30,000 mouthly individual sales. Acknowledged for sales excellence on numerous occasions.* Single-handedly developed and executed staff training and development strategies, motivating and mentoring to level of service excellence. Implemented Key Performance Indicators and coaching to achieve targets. Dramatically increased customer loyalty, with feedback received indicating helpful, polite staff being the major reason. Client feedback further motivated staff and produced happy relaxed work environment.* Ranked # 1 in district for sales in assigned postion* Reconized as a top performing employee on several occasions* Increased productivity for the plumbing department and without losing profitability.* Promoted from team leader to department manager EXPERIENCE General Manager - Sep. 2013 - Dec. 2013 Family Dollar , binghamton ny management of all store personal, inventory, cash maintaining sales budgets shrink control Assistant General Manager - Jan. 2012 - Sep. 2013 Advance Auto Parts, Norwich NY 13778 Assisted the GM with all task and assignments within the store, including opening and closing of the store, deposits and banking, meeting sales budgets, and shrink control EXPERIENCE SALES SPECIALIST - 01/01/-1 2008 to 2011 plumbing sales specialist - 01/01/-1 - Present LOWES, Norwich ny sales of plumbing products not limited to just plumbing, also including : millwork, hardware, tools, and building materials and lumber. Bathroom design including floor layouts, ordering of product and credit approval.* Ranked # 1 plumbing sales specialist in district of 25 stores on numerous times, Top 5 in region of 50 stores* Extensive interaction with customers including home consultation, with paying close attention to detail while following company procedure and guidelines* Recieved reconition for excellent customer service numerous times from a variety of customers COUNTER SALES - 01/01/-1 - Present 2005 to 2008 01/01/-1 - Present CURTIS LUMBER, New Berlin NY counter sales and service including custom ordering of products? loading of customers with building materials ? paint specialist safety manager - 01/01/-1 - Present Earned a reputation as a valuable and cooperative coworker by: being fair, honest, and willing to help others when needed; effectively resolving conflicts at appropriate times; and assisting new staff to become familiar with policy and operations* one on one customer service including job site visit and service* reconized as a top performing employee in all roles assigned? UTILITY - 2005 to 2005? GREAT AMERICAN , SHURBURNE NY? running of cash register, stocking, deli, office and deposits* learned all roles of the business, with abilty to work in any department* ability to work in fast paced enviroment and complete task quickly* provide fast and friendly service to customers and staff STORE MANAGER - 01/01/-1 - Present 2004 to 2005, Norwich Ny Managed 10 sales and support staff to perform all aspects of retail store operation.* built loyal customer base with friendly service and staff* maintained profit margin and budgets* provided clean and safe working enviroment for employees and customers* met inventory budgets with low shrink machine operator - Jan. 2001 - Jan. 2004 Cargill Animal Nutrition, Binghamton Ny operation of mill machinery including : bucket loader, computer batching system, pellet mill, truck load out, receiving conveyors* learned to do all jobs in the mill, becoming a valued employee* reconized for excellent job performance* ability to adapt to many different situations and achieve production goals EDUCATION H.S. Diploma, Major - Jan. 1992 GREENE CENTRAL SCHOOL H.S. Diploma, conservation - Jan. 1992 chenango county boces SUMMARY ADDITIONAL SKILLS* customer service : ability to indentify customers needs and help them get what they need* retail sales : ability to qualify customer of what there needs are and assit them with there products* working with others : friendly and easily adapt to new enviroments* ability to learn : ability to learn new things quickly* management : ability to supervise and manage others to achieve goals and budgets* computers : familar with windows operating systems not limited to XP, VISTA, 7 skilled in computer repair? HONORS* SALES SPECIALIST , LOWES , noriwch ny 13815 2005 to 2008. ranked # 1 in district of 25 stores for plumbing specialist sales