REGINALD WILLIAMS

330 E. 10th Ave #310 - Denver, Co 80203
p720.366.7768

Results oriented professional with a proven track record of performance. Managed and coordinated many types of operations and administrative projects. Experienced in implementing management controls. Ability to build effective teams to ensure attainment of objectives and profit goals. Outstanding abilities in staff training on development. Excellent Leadership, Communication, Decision-Making and Problem Solving Skills. High level of professional Integrity and Commitment to Corporate strategies. Computer literate in various operational systems. Held Top Secret Clearance while in the U.S. Army.

DEC 2004 to Present: Security Industry (Management) 
*Manage the Responsibilities, Qualifications, and Competencies of a Security Officer, Shift Supervisor and Facility Site Manager.
*Conduct off-hours inspections as assigned.
*Assist with developing and updating Facility Competency Tasks.
*Manage site master schedule to include the daily schedule of all assigned security personnel.
*Manage time sheet processing and payroll accuracy.
*Manage overtime utilization.
*Provide employee involvement/security awareness educational programs and workshops.
*Analyze department functions and make suggestions, recommendations, and/or changes when appropriate to increase effectictiveness and productivity.
*Review reports and situations for potential negative impact.
*Interact with various components and leaders of the facility to implement effectively the security program.
*Identify program issues and potential negative situations; develop and formulate, and possible solutions; report to appropriate leaders possible countermeasures.
*Maintain a positive working relationship with the, Facility Security Representative, local public safety agencies, and  Administration.
*Participate on facility committees and interface with appropriate facility departments.
*Oversee the  security function; maintain  supplies and forms.
*Ensure  incidents and applicable paperwork are properly documented and followed up (Review and Release of Security Incident Reports).
*Attend Living Leadership conferences and meetings as scheduled.
*Maintain Daily, Weekly, and Monthly Documentation as assigned (Fire Watch Logs, Security Equipment Inspections, Uniform Inspections, etc.).
*Maintain and assist with keeping accurate on site employee file records.
* Conduct armed foot and/or vehicle patrol (interior and/or exterior).
* Control access and egress.
* Monitor CCTV and alarm systems.
* Compose reports.
* Deter criminal activity and misconduct.
* Perform other duties as specified in post orders.
* Developed and implemented policies, practices and plans relating to the public safety function. Created and maintained a program that provided well trained, properly motivated employees.
* Managed the administrative function of the location in ensuring the accurate and timely submission of Incident, Accident and Injury Reports, Equipment Usage logs, personnel documents, weekly payroll and licensure compliance.
* Promoted a positive relationship and acted as liaison between Corporate and Client Management.
* Directed and ensured compliance of Workplace Safety procedures, employee orientation and training documentation per Client, Company and Governmental requirments.
* Established and maintained co-operative relations with local authorities.
* Performed personnel related duties including the professional development of staff, hiring, promoting, performence documentation, scheduling, and terminations.

April 1996 to November 2001:Marketing Research Industry (Market Research Specialist)(Management) 
* Managed telephone room operations.
* Ensured company quality standards and attainment.
* Managed up to eighteen executive and consumer recruiters.
* Responsible for executive recruiter hiring.
* Developed scripts and trained recruiters.

February 1992 to Present: Janitorial Industry (Business Owner)
* Directed company start-up operations.
* Responsible for marketing, advertising, personnel recruitment & training.
* Manage commercial & government maintenance contracts on an on-going basis.
* Implemented equipment care and maintenance programs.
* Reported concerns and making recommendations relating to problem resolution.
* Database analysis and quality control.
* Interviewed respondents.

1979 to 1992: Military (U.S. Army)
* Supervised unit artillery operations.
* Trained, developed and supervised a fire support team.
* Managed inventory of equipment and supplies.
* Supervised ration control program affecting a myriad of personnel. (Certified Agent)
* Briefed American and Korean Flag Officers on black market activities.
* Gathered and analyzed statistical data on prices, sales and other marketing methods.
* Trained Soldiers for Desert Storm.

EDUCATION;
B.S. Degree in Political Science in progress. (University of Maryland/Central Texas College, (DOD) Off Campus).

AWARDS:
* Army: Received numerous awards for Leadership, Performance, Professional Development and Good Conduct. 

LICENCES & CERTIFICATES:
* Basic Pistol Course - NRA
* Custom Protection Officer Training
* First Aid and CPR/AED-Adult - American Red Cross
* OCAT Instructor Course - Personal Protection Consultants, Inc
* Certified Corporate Trainer 
* Certified Corporate Manager 
* Certified Professional Interviewer - Marketing Research Association, Inc.
* Certified Airlift Planner - United States Air Force