Keith Walther
              3811 McCabe Ave
              Crystal Lake, IL 60014
              H (815) 455-3853 • Cell (815) 546-0136
              mr_keith1138@att.net              
 
              SUMMARY
Skilled problem solving repair/refurbishment technician always keeping the customer needs first. Strong organizational skills and quality focused accountability keeps service time to a minimum. Motivated team player who contributes knowledge and skills to maintain high standards of quality and output. Knowledge of Good Documentation Practices and 5S Sigma and Lean Enterprise Theory
 
              PROFESSIONAL EXPERIENCE
BAXTER, DEERFIELD, IL                            May 2004 to July 2012
A global, diversified healthcare company, with expertise in medical devices, pharmaceuticals and biotechnology to create products that advance patient care worldwide. 
 
Sr. Technician 
Performed electrical/mechanical repair and operational testing on large volume IV infusion pumps.
·         Developed reports to document repairs, parts usage and operational testing using Good Documentation Practices
·         Prepared Service Estimates for non warranty devices which included interpretation of customer complaint, troubleshooting and detailing failure and actions needed to repair, parts usage, and operational testing.
·         Performed product complaint evaluations on service warranty returns for quality management and product servalence groups
·         Mentored technicians, individually or in groups, working through hands on training exercises in the operation of devices, use of product manuals, repair and testing procedures and preparation of service reports 
·         Assisted in the setup, maintenance and calibration of shop diagnostics and testing stations.
·         Enforced all governmental, corporate and departmental environmental, and health and safety regulations 
·         Implement corrective actions based on root cause analysis on non-conformance issues in accordance with Company Quality  and/or Governmental Regulatory policies

STERLING ENGINEERING INC, ELMHUST, IL                            October 2000 to May 2004
A high quality technical recruitment and engineering project services firm.
 
Electronics Technician
Working with Baxter/Dade Behring, reconditioned Baxter IV infusion devices 
·         Perform repair, and testing using company procedures and product manuals
·         Developed reports to document repair, parts usage and testing to verify recertification. 
 
DUPLICRAFT INC, SCHAUMBURG, IL                            1981 to 2000
Chicago based tool manufacturing firm servicing the packaging industries
 
Mold finisher and Machinist
Performed mold polishing and general machining in tool room environment
·         Hand finishing of all manufactured tools
·         Set-up and operation of CNC machines
·         Inventory control for finishing department
 
              EDUCATION
              Certificate in Electronics Engineering Technology 2002
              McHenry County College, Crystal Lake, IL
              BA Environmental and Applied Science 1978
              Governors State University, Park Forest South, IL
              Associate of Arts
              College of DuPage, Glen Ellyn, IL
 
              TECHNICAL SKILLS
Microsoft Office • Electronic test equipment • Specialized software diagnostic programs • Database software