Matt Thompson
921 Emmons St #10
Hiawatha, IA 52233
319-447-7039
matt.spat7@gmail.com

Objective:

  To obtain a position that utilizes my excellent customer skills, and prove my strength in multi-tasking and being self sufficient. Also to get myself established Denver.

Skills:

  Hours upon hours of customer service training; years of customer service experience, quick with computers, quick at learning new computer programs. I'm  a person with a good sense of direction and understanding my way around new places. Years of driver experience.

Experience:

Reds Public House  May 5 2011 - June 13th 2012

Cedar Rapids, Ia

Prep cook / on bike delivery

Zio Johnos  June 2011 - June 13th 2012

Hiawatha, Ia
 
Food Delivery

NIS   Oct. 2010- Feb. 2011

North Liberty, Ia.

Assembly Line.

Reason: Not the hours I was originally looking for. I have had some money saved and decided to take time off and visit friends in Oregon for a few weeks.

Apac   Feb. 2010- June 2010

Cedar Rapids, Ia.

Customer Service/number porting

Handle high call volume of people wanting to port their phone number from one service
provider into ATT.

Practiced multi tasking skills

Education Sales Management   Late 2009

Westminster, Co

Enrolment Specialist

Take inbound/outbound calls and record potential students

information and transfer to the correct college the potential student is interested in.

Practiced my customer service skills.

Lure customers into staying interested while practicing sales skills.

This was a one month temporary position for December ‘09.

Northwest Publishing    early 2009

Portland, OR

Outbound Sales

Practiced phone etiquette to lure potential clients

Regularly achieved above average sales

Worked well independently and self-supervised

Vesta Corporation   April 2007 to August 2008

Tigard, OR

Revenue Assurance Specialist

Quickly learned complicated computer procedures to verify new accounts

Further developed phone etiquette and customer service skills

Excelled at learning a number of different programs at once

References:

Sarah Thompson, 319-390-3889

Rachel, former supervisor, 503-224-3155

Adam Knutson, 319-396-4163