KENNETH A. TAYLOR

5542 Wheeling St. · Denver, CO 80239 
Phone · 720-620-4157
Email: mrkennethataylor@yahoo.com
Objective: To obtain a position in a professional environment where growth and stability is available.

Skills:	
				
Customer Support				                 Forklift Operator
Comprehensive Training				Paintless Dent Repair
Marketing					                 Warehouse Operative
Order Processing					Installation
Youth Advisor  					Equipment Set Up		
Culinary Arts	 				Equipment Maintenance
Telecommunications
Hospitaliy
								
Experience:

Agility Recovery Solutions
Strategic Sales 
Westminster, CO                                                                                    2011 -2012

Duties and Responsibilities
Utilize telephone selling to introduce prospects to Agility's services and to qualify the prospect. Develop and nurture interest utilizing email, webinars Go To Meeting presentations, etc. Take a prospect through the entire selling cycle, from initial contact to close. Focus primarily on endorsed, third-party lists provided by the Company, and build a healthy pipeline through both cold-calling and following up on centralized marketing campaigns; Assure detailed reporting of all selling activities in Agility's Sales Force. prospect database system.

TMG  Marketing, Inc.					                                  2006-2010
Telephone Account Manager		
Denver, CO

Duties and Responsibilities
Manage over 500 AT &T telephone accounts
Supervise 10 Telephone Account Managers (TAM) in a telemarketing environment 
Provide technical support for telecommunication products such as DSL, Telebranch, & Plexar Phone Systems 
Manage customer service issues and process management Reports,Project Manager for Complex Data Service Installation Process

	Employment History:
Strategic Sales, Westminster, CO    2011 - Present
VISA, Highlands Ranch, CO     2010 - 2011
TMG Marketing, Inc., Denver, CO    2006 - 2010
Merchant Banking Service, Denver, CO   2004 - 2006
Colorado Surplus Warehouse, Denver, CO   2002 - 2004
Signature Room Restaurant, Denver, CO  2000 - 2002

Education:
 
General Equivalency Diploma  - 1990
State of Missouri 
Cameron, MO 

Associate Arts Degree - 1992
Rifle, CO

Certifications - 
Certificate Computer Automated Drafting-1995

Custodial Services Program-1999