Ryan J. Sheets
30 Eckman Ct. Apt. 6	+1 (765) 430-6590 (c) 	
Lafayette, IN 47909	rsheets9@gmail.com	

Objective	Obtain a position as a wind technician in order to utilize my skills and to advance my career	
Experience	

Speedway 
Lafayette, IN 47904
Store #6383
Customer Service Representative
June 2012-Present	
•	Practicing time management  and multi-tasking abilities
•	Providing consistent exceptional customer service.
•	Participating in customer loyalty program. 	

Frito Lay North America
Frankfort, IN 46041
Heartland Core plant
Utility Tech/Sanitation
October 2008-February 2012	
•	Worked to help test packaging prototype automated robot technology.
•	Maintained job qualifications for several tasks requiring chemical knowledge, safety certification, machine operations, and tool use.
•	Implemented program to cross-train newly-hired management employees to help to familiarize them with equipment between hire date and start of work assignment, which increased inter-department efficiency.
•	Performed quarterly performance reviews and safety audits with my superiors and peers.	

Super Pantry
Lafayette, IN 47909
Store #54
Sales Associate
August 2007-December 2008	
•	Helped to improve store security policies.
•	Trained colleagues statewide to operate new POS systems.
•	Created a fun and productive environment for co-workers and utilized communication skills to reduce wasteful bickering and slander.
•	Established community ties with neighboring businesses, which improved profits.	

Linden Plaza, Inc
Linden, IN 47933
Overnight Shift Lead
July 2004-October 2007
	
•	Acquired strong work ethic and built interpersonal communication and time management skills.
•	Developed strategies and skills for customer product knowledge.
•	Improved employee food safety knowledge and equipment.	
Education	•	Ivy Tech Community College
•	Liberal Arts, Psychology (54 credits)
•	Awarded Dean’s List honor Spring 2008
•	Awarded Indiana state education grants 2007-2010
•	Relevant coursework includes: College Algebra, Ethics, Introduction to Forensics with lab, Public Speaking	

Qualifications	
•	Proficient in Microsoft Windows, Linux, OS X, and Oracle operating system software.
•	HMI touch screen experience
•	Previously hazardous chemical, PPE, Lockout/Tagout, ladder, scissor lift, forklift-certified