Cathrine Schiessler

1827 Grant St. #501, Denver, CO 80203 Home: 303-284-1947 - Cell: 303-218-0186 : ktsheesh13@hotmail.com

Career Overview

Energetic, results-oriented team-player with 14+ years experience as an office manager eager to bring my strong administrative skills to a growing company in who needs top-level support.

Skill Highlights

•	Report development	•	Project planning	
•	Problem resolution	•  Typing 50 WPM, 8500 KPH	
•	Administrative support	•	Meeting deadline	
•	Meet deadline	•	Attention to detail	
•	Schedule management	•	Microsoft Office skills	
•	Meets/exceeds goals	•	Spreadsheet development	
•	Self-starter	•	Report analyst	
•	Team building	•	Administrative operations	
•	Staff motivation	•  Employee training and development	

Core Accomplishments

Management Support
•	Ensured smooth operations by supporting executive team. 
Scheduling 
•	Facilitated onboarding of new employees by scheduling training, answering questions and processing paperwork. 
Training
•	Responsible for training all new employees to ensure continued quality of customer service. 
Data Organization 
•	Improved office organization by compiling monthly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions. 
File Management

•	Prepared monthly reports for records, closed terminated records, completed final audit of charts and insured that all documentation has been received and filed. 
Customer Service

•	Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency. 
Payroll Assistance
•  Assisted with payroll preparation and entered data into cumulative payroll document.

Professional Experience

Key Manager

March 2008 to Current

Outback Stekhouse – Golden, CO

Consistently interacted with guests and coworkers with a positive attitude. Processed accounts receivable and accounts payable.

Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.

Consistently praised by management for the quality and timeliness of reports, attention to detail, exemplary customer service delivery and team-player attitude.
Oversaw inventory and office supply purchases.
Developed new recruits into an intense training program by understanding the personalities of various people.

Financial Services Adviser

July 2011 to November 2011

Ashford University – Denver, CO

Advised and planned current federal student loans to 20+ students per week.
Adapted to continuously changing circumstances for the benefit of the company and students.

Patiently walked through legal government contracts daily with students and coworkers to completely understand all details.

Organized and led weekly meetings to better ensure the understanding of company and government documents. Praised constantly by management for timeliness, consistency, pride and positivity in work detail.

Key Manager

November 1998 to March 2008

Outback Steakhouse – Centennial, CO

Bartending with the speed and knowledge required in a fast-pace working environment, going above and beyond for the experience of guests, abilities to work in a team environment, developing action plans to increase the traffic of guests.

Serving with the abilities of having a sense of urgency, having a desire to promote principles such as: fun, courage, judgement, hospitality, quality and sharing.
Hosting with the natural skills to be uplifting, positive and genuinely delightful.

Cooking under timed pressure with the abilities to read and follow directions thoroughly developing strong sense of pride.

Education

Colorado State University

Fort Collins, CO, USA

Mechanical Engineering/Education

Studies in Mechanical Engineering with advanced study labs
Studies in the German culture and language
Studies in Education to help promote natural skills to assist others
Studied abroad in Germany for 8 years