Crystal Lynn Rummel 
214 E. Fayette St. 
Connellsville Pa. 
15425 
Tel:(724) 570-3990
Email: crystal_rummel@yahoo.com 

Objective 
I am a hardworking, dedicated, and friendly person who is a team player. 
I love new and challenging experiences. 
I enjoy working with others and have no problem working on my own. 
I am seeking a position where I can develop skills and give my best to my employer. 

Experience
Customer Service Rep
[Vertex] [Smithfield,Pa]
[08/2013-11/2013]
Took inbound calls for Columbia Gas scheduling connects and disconnect, also taking payments, etc...

Customer Service Rep
[Teletech] [Uniontown, 
Pa] 
[04/2012-06/2013
Took inbound calls for American Red Cross scheduling classes, general question and also helped with on-line orders.

Security Officer
[UPS] [New Stanton, Pa]
[06/2011-10/2011]
Worked the feeder gates signing trucks in and out, sealing and cutting trucks, patrolling the premises, etc...

Customer Service Rep
[Teleperformance] Brownsville,Pa]
[11/2010-05/2011]
Took inbound calls for Verizon Wireless reguarding customers accounts and services. Was a SME (Subjest matter expert) who took supervisor calls and helped other employees
they had reguarding the call.

Customer Service Rep 
[Teletech] [Uniontown, 
Pa] 
[5/2008-3/2009] 
Took inbound and outbound calls reguarding customers number ports into sprint and out to other carriers. 

Shipping/Receiving 
[Inter-Connect Electronics] [Elkridge,MD] 
[2/2008-5/2008] 
Counted and logged inventory in the computer,made blueprints,put together wiring components,boxed,weighed and labeled boxes for shipping. 

Warehouse Personnel 
[DDS/Ranstad] [Glen Burnie, Maryland] 
[09/2007-01/2008] 
Picking orders, scanning orders and doing paperwork. 
Calling UPS to pickup loaded trucks. 
Other warehouse duties. 

Customer Service Sr. Specialist 
[Teletech/Bank of America] [Morgantown, WV] 
[09/2005-08/2007] 
Servicing customers with there checking and savings 
account needs (balances, check orders, service request, transfers,etc. ) 

Forklift Operator
[Aerotek/Sony] [New Stanton, PA]  
[02/2005-05/2005] 
Getting parts out of inventory and keeping assembly 
lines full, loading and unloading trucks, worked several 
assembly departments, used radios to communicate from person to person. 

Greenhouse Worker
[Oglevee Ltd.] [Connellsville, PA]  
[11/2002-01/2005] 
Tested soil samples for the correct Ph, acid, and base levels. Calibrated soil machines 
Drove a forklift, Worked in the greenhouse (harvesting, sticking, and cleaning plants) 
Worked in soil division(filling pots, getting customers orders and cleaning) 
Loading and unloading trucks 
Worked in the warehouse 
On the safety committee 

Kennel Worker/Supervisor 
[Fayette SPCA][Uniontown,PA] 
[07/2001-10/2002] 
Cleaned kennels,gave meds,helped with adoptions 

Education 
Connellsville Sr. High School [Connellsville, PA] 
[Graduated in 1998] 
High School Diploma 
Got certifications in Basic Life Support and First 
Responder. Lettered in Basketball and Track. 

Achievements 
Was certified in Basic Life Support and First Responder. 
Was on a safety committee. Lettered in basketball and 
track in high school. 
Was overall top shooter for the Fayette County women’s 
pool league in 2005 

References 
References are available upon request