Christine M. Royce
H 303.466.4887 C 720.296.0233
croyce_23@yahoo.comProfile: A highly accomplished, goal-oriented & knowledgeable administrative assistant with extensive knowledge of handling administrative tasks. Seeking a challenging position as an administrative assistant where I can utilize my skills and grow with a renowned company.
Professional Strengths:
10 Years Customer Service Experience
Excellent Computer Skills involving Word, Excel, PowerPoint, Outlook, 10 Key
Friendly & Outgoing
Remarkable Memory in Fast Paced Environments
Ability to learn new computer systems, policy & procedures in a matter of hours
Works best in a fast paced environment & able to transfer from one project to another with ease
Professional Experience:
The Home Depot - Boulder, CO
2009-2011
Senior Service Desk Support
Assisted Store/Assistant management with daily activities and projects
Provided innovative strategies and plans for day to day procedures
Responsible for updating store Policy & Procedures and posting changes for employees
Assisted in answering a multi-line phone system, ordering office supplies, typing correspondence and faxing important documents
Responsible for coordinating store meetings, handling special projects for executive staff & leading our safety team
Inputting all special orders for clients and communicating with over 200 vendors
Maintained great relationships with all customers, vendors and team members
In charge of maintaining and filing all daily, monthly & yearly reports
Created great relationships with clients and vendors
Academy Bank- Broomfield, CO
2008-2009
Branch Manager
Responsible for hiring and training all new team members
Creating reports, making schedules and documenting all staff requests
Saved the bank thousands by tracking client accounts and fraud
Maintained an organized work place with an open door policy
Handled all client comments and concerns while making sure the client was satisfied from start to finish
Prepared detailed spreadsheets of our gains and losses
-Continued-
First American Acceptance- Aurora, CO
2002-2007
Administrative Assistant
Applied dynamic administrative skills towards effectively managing executive appointment scheduling, documentation processing & record keeping
Demonstrated strong client relation skills in greeting and directing clients to appropriate destination
Maintained all client files by having a strategic filing system
Answered phones for the entire company while completing daily reports before the deadline
In charge of training all new employees, answering any and all questions and made sure new hires were comfortable and settled in
Sat in on all performance reviews and gave my opinion when asked by executives
Education:
Front Range Community College- Westminster, CO
2008-Present
Standley Lake High School- Westminster, CO
1998-2002
Certified Notary Public
Certified forklift, Electric Pallet Jack driver