Christine M. Royce

H 303.466.4887 C 720.296.0233

croyce_23@yahoo.com

Profile: A highly accomplished, goal-oriented & knowledgeable administrative assistant with extensive knowledge of handling administrative tasks. Seeking a challenging position as an administrative assistant where I can utilize my skills and grow with a renowned company.

Professional Strengths:

10 Years Customer Service Experience

Excellent Computer Skills involving Word, Excel, PowerPoint, Outlook, 10 Key

Friendly & Outgoing

Remarkable Memory in Fast Paced Environments

Ability to learn new computer systems, policy & procedures in a matter of hours

Works best in a fast paced environment & able to transfer from one project to another with ease

Professional Experience:

The Home Depot - Boulder, CO

2009-2011

Senior Service Desk Support

Assisted Store/Assistant management with daily activities and projects

Provided innovative strategies and plans for day to day procedures

Responsible for updating store Policy & Procedures and posting changes for employees

Assisted in answering a multi-line phone system, ordering office supplies, typing correspondence and faxing important documents

Responsible for coordinating store meetings, handling special projects for executive staff & leading our safety team

Inputting all special orders for clients and communicating with over 200 vendors

Maintained great relationships with all customers, vendors and team members

In charge of maintaining and filing all daily, monthly & yearly reports

Created great relationships with clients and vendors

Academy Bank- Broomfield, CO

2008-2009

Branch Manager

Responsible for hiring and training all new team members

Creating reports, making schedules and documenting all staff requests

Saved the bank thousands by tracking client accounts and fraud

Maintained an organized work place with an open door policy

Handled all client comments and concerns while making sure the client was satisfied from start to finish

Prepared detailed spreadsheets of our gains and losses

 

 

 

-Continued-

First American Acceptance- Aurora, CO

2002-2007

Administrative Assistant

Applied dynamic administrative skills towards effectively managing executive appointment scheduling, documentation processing & record keeping

Demonstrated strong client relation skills in greeting and directing clients to appropriate destination

Maintained all client files by having a strategic filing system

Answered phones for the entire company while completing daily reports before the deadline

In charge of training all new employees, answering any and all questions and made sure new hires were comfortable and settled in

Sat in on all performance reviews and gave my opinion when asked by executives

Education:

Front Range Community College- Westminster, CO

2008-Present

Standley Lake High School- Westminster, CO

1998-2002

Certified Notary Public

Certified forklift, Electric Pallet Jack driver