Roxan Rose
720-377-7628
roxerose@yahoo.com
roxanrose/LinkedIn

Area of Expertise Include:
 Retail Management			Internet/Emails
 Office Management			MS Word
 Customer Service 			Excel / PowerPoint
 Executive Administrative		

Employment Experience

Divisions Assistant				2008-2011

Super Media					Denver Tech Center
•	Responsible for providing administrative and executive services to dedicated sales managers
•	Proficient in sales force-inputting sales contract information into the computer system and troubleshooting issues.
•	Liaison between Sale Manager and Credit Department, as well as the Marketing and Customer Service Department.
•	Assists with customer correspondence and form letters in compliance with legally approved forms.
•	Manage unit reports to track progress and territory control
•	Recognized for Outstanding Performance.
•	Ranked number 1 in office for accurately processing accounts without any issues in accordance with regulations. 
•	Scheduling priority meetings with multiple parties
•	Calendar management, contact entry and Office supply orders 

Assistant Store Manager				2002-2008

Starbucks Coffee Company			Aurora, CO
•		Assist the Store Manager in identifying operational opportunities for     
	Continuous improvement
•		Regulate and maintain budgets and inventory.  
•		Review and approve personnel actions such as performance appraisals, 
	Disciplinary actions, goal setting and feedback.
•		Proficient in training, scheduling, and supervision of personnel. 
•		Conducted interviews and pre-employment evaluation of new hires.
•		Ensure excellent customer service through initial and ongoing training.
•	      Develop agendas, prepare and run weekly staff meetings
•	      Responsible for equipment management and maintenance
•	       
Warranty Manager				2000-2002

Colorado Carpet Distributors			Denver, CO
•		Establish and maintain good rapport with employees, community, 
	contractors, architects and various government agencies.
•		Manage and oversee compliance of warranty standards.
•		Communicate with general contractors, loan specialists building inspectors,
	owners and supervisors.
•		Track project costs and process billing statements.
•	       Manage fellow team members.
Reception/Assistant Property Manager		1997-2000

ACF Property Management
•	Receptionist, Phones, Office Manager, filing, copies and fax.
•	Assistant manager for three Downtown Denver Locations
•	Leasing Contracts, Billing/ Rent/Banking
•	Issues appropriate notices
•	Accepts service requests and routes to maintenance; conducts service follow-up with Commercial Tenets
•	Inspects property, reports service needs to Community Manager or Service Supervisor