Bonny Reed 8060 Niwot Rd. #35 Longmont, CO 80503 Cell Phone: 720-421-5917 Email: wolfreed24@yahoo.com Experience Kelly Services temporary employee - various customer service, clerical and light industrial assignments: Reader/Senior Reader for Measured Progress, Longmont, CO Fall season 2012, Spring season 2007, Fall season 2006. Reader responsibilities: Evaluate student responses to achievement test questions in Writing, Reading and Math via computer utilizing a scoring rubric and standards established by client. Senior Reader responsibilities: Supervise readers in evaluating student achievement tests and generate reports on accuracy, speed and arbitrations. Case Packer for Celestial Seasoning, Boulder, CO, September 2011 to July 2012 Responsibilities: build displays, fill with tea boxes, put in shipping boxes,, case pack dispenser tea boxes, fill out appropriate shipping paperwork. Customer Service Representative for Group Publishing, Loveland, CO, January - April 2008. Responsibilities: Receive phone calls, take orders, answer questions, data entry Help Desk Agent for IBM Boulder. CO April 2009 to December 2010. - contract employee for Career Connections, Inc. Responsibilities: provide help desk support for Best Buy and GAP accounts. Outbound Representative for Premier Employment Verification Systems - temporary employee for Employment Solutions, Fort Collins, CO, August - September 2007. Responsibilities: Call and verify employment records for clients, call and verify education records for clients, call personal references of perspective employees for clients. K-12 Substitute Teacher (all subjects) Pueblo School District #60, 1997 to 2006. Vocal Music Teacher for Hellbeck Elementary, Pueblo, CO, 1995-96. Half-time Vocal Music Teacher for South Park Elementary; Half-time Instrumental Music Teacher for Carlile Elementary and Heritage Elementary, Pueblo, CO, 1994-95. Senior Administrative Technician for Colorado Housing and Finance Authority, Denver, CO, 1984-1987. Responsibilities included: Coordinating and monitoring vendors: building maintenance and repairs, landscaping, printing, janitorial service; food services; Training and maintenance of office equipment; Training and maintenance of telephone system; Train receptionist and provide break relief; Ordering and distribution of office supplies; Records management; Word processing as needed; Coordinating office moves; Coordinating monthly board meeting luncheons. Related Job Skills Proficient in various software programs for order and data entry and Windows based programs. Education Received Bachelor of Arts Degree in Music Education at the University of Southern Colorado, (CSU Pueblo) May 1994, graduating Summa Cum Laude with 3.98 GPA. Received Masters of Education Degree from Lesley College, Cambridge, MA, May 1997, with 3.79 GPA.