Ian Purley
13376 Cherry Circle	5053793705
Thorton, CO 80241	ian.purley@aol.com

Objective  

To obtain a career in a strong and rewarding industry.

Skills  

•	Great with customer service experience.
•	Ability to use surveillance monitor and video equipment.
•	Document and observe critical moments and write report for management and authorities.
•	Computer experience, ability to help customer while moving between windows without losing focus on the customers needs. Can use windows and microsoft excel spreadsheets.
•	Ability to use MSDS.
•	Ability to schedule and make daily goals for team or individuals.

Employment History  

Verizon Wireless  Albuquerque, NM	03/13/2007-06/28/2010

Customer Service 
•	Answering calls from customers
•	Help troubleshoot phone problems
•	Assist customers with their bill
•	Going over customer account to see if can save customer money
•	Providing great customer service

Laguna Development  Albuquerque, NM	10/19/2002-12/13/2006

Surveillance
•	Oberserving patrons of the casino
•	Beware of any policy or law violations
•	Knowledge of all policies and procedures for all departments in the casino
•	Writing reports for departments and for law enforcement when necessary
•	Making document copies of certain incidents for department managers or authorities
•	Maintaining confidentiality

Emcore  Albuquerque,NM	01/16/2000-03/13/2002

Production Operator
•	Production of Gas based semiconductors
•	Worked in clean room enviroment / clean room suit
•	Working with glass grinder
•	Grind down glass wafers by the microns
•	Worked with hazardous chemicals and wastes and was educated on how to properly disposed

Motorola  China	11/10/1994-12/23/1999

Group Leader
•	Production of RF filters
•	Daily assignments
•	Making sure all equipment was working properly
•	Getting daily inventory to make goals for the day
•	Quality inspections for parts at various stages of production
•	Knowledge of tuning parts, coating with silver, printing circuit on ceramic part & auto welder
•	Shipping and packing of parts

Education  

Lincoln College of Technology
Denver, CO.
Master Certified Automotive Diploma
9/2011 - Current

Certifications  

•	Certified to operate LP-500 glass grinder or lapper
•	Certified to operate auto welder

References  

Available Upon Request