Justin Phares

jephares@gmail.com
Cell (540) 660-4425
Home Address	
142 Tulip Poplar Road	
Linden, VA 22642	
USA	

Qualifications Summary  

•Currently holds an E-QIP government background security clearance
•Excellent written and verbal communications skills
•Maintains outstanding organizational skill-set
•Proficient in Microsoft Office suite
•Self-Motivator and also teamwork oriented
•Superior customer service skills

Education  

Radford University
Bachelor of Science, English, December 2009
Minor- Communication Studies

Professional Experience  

PaRR Inspections  Winchester, VA	May 2011-Present
http://www.parrinspections.com
Fast paced government contractor which provides disaster housing inspections throughout the USA and US Territories for FEMA.
Quality Assurance Reviewer
•Review disaster housing inspections for errors before they are sent to FEMA
•Fielding questions from Inspectors on current disaster specific FEMA guidelines
•Assisting potential inspectors with the background process, general questions and troubleshooting
•Assisting in creating and presenting information for the company as a whole
•Working daily with FEMA's NEMIS computer systems
•Maintaining and working with sensitive PII on a daily basis
•Communicating with FEMA Task Monitors to ensure quality inspections

Burger King  Radrord, VA	September 2005-October 2007
High sales grossing restaurant providing fast and friendly service.
Shift Manager
•Supervised upwards of 10 employees daily
•Delegated tasks and ensured completion
•Assisted in scheduling of employees and staffing shifts
•Conducted potential employee interviews and assisted in hiring process
•Trained new employees and ensured competence
•Promoted and maintained a safe and healthy work environment
•Resolved customer complaints and employee grievances
•Conducted daily inspections to ensure quality control

Leadership  

Vice President- Kappa Delta Rho Fraternity Inc. 2007-2009
Scholarship Chair- Kappa Delta Rho Fraternity Inc. 2006-2007
Elom M. Williams Leadership Academy Graduate- 2007

Special Accomplishments  

•Written several press releases with nationwide distribution for Kappa Delta Rho Fraternity Inc.