Anthony D. Pettiglio 
62 H.K. Davis Road  Charlton, Ma 01507  508 314 9091  Tacomavstar@aol.com

Objective:  

To obtain a position in a professional office environment where my administrative experience in bringing efficiency, organization, and growth can benefit an organization.  

Experience:	

Office Administrator
Schott: North America, Lighting and Imaging, Southbridge, Massachusetts. 	March 2007- December 2012

Single point of contact for the Safety and Maintenance Services department to ensure that day to day activities are always moving forward.  Supported a team of 12 in a 24/7 Maintenance and Machine shop.  Served as the key contact for the sister company, Schott Electronic packaging.  

●	Self-supervised the administrative and clerical office duties, which included: scheduling, organizing plant layouts, MSDS safety records, and assisted the Lean Manufacturing and (5-S) organizational programs within facility.
●	Managed an MP2 application electronically for preventative maintenance, equipment inventory, audit/scheduling of documented repairs, ordered parts, and prepared the reports need for management submittal by audit to the Federal Government.
●	Prepared and distributed the Maintenance department monthly task record reports for the department manager, Then submitted company wide through Lotus Notes.
●	Assisted with vendor relationship management, researched and developed new and existing vendors to support the organization and ensure cost efficiency.  Became the primary point of contact for the 
      premier vendor group and became an expert in the VMI automated solution.
●	Supported Lean Manufacturing and (5-S) organizational programs within facility.
●	Performed and maintained the purchasing system for all maintenance and various ordering. Researched vendors to identify the best maintenance solutions for Schott’s organization.  Created the process and procedures for ensuring accounts receivable and payable are completed appropriately.  
●	Lead and maintained the Safety Auditing Committee. Chaired the monthly meetings, ensured follow up with team members, executed department audits, ensured compliance, and training.  Managed the fire safety systems requirements in accordance to the Fire Safety standards management organization (Mass Fire Technologies).  
●	Served as a liaison between the R&D group and the Machine shop orders.

Customer Service Representative	
Imperial Distributors Inc., Auburn, Massachusetts 				        December 2004- February 2007

●	Manage distribution of product from invoice to delivery.
●	Completed ongoing management of files, retail overrides, and special projects requiring project management skills.  
●	Responsible for customer satisfaction involving shipping, receiving and dispatch to customer premises.
●	Outcall notification and end user interview to ensure customer satisfaction.
●	Track inventory with Microsoft Excel, composing business documents in Word, communication via Microsoft Outlook, telephone & facsimile

Office and Production Manger
Ernie’s Landscaping Company, Woburn, Massachusetts. 						1996-2005

●	Monitored scheduling and dispatch to ensure timely deliveries.
●	Developed new markets throughout the greater Boston area
●	Tracked financial data using Microsoft Excel.
●	Recognized for suggesting new ideas to increase revenue and decrease company expenses. 

Education:	

HAZMAT training & various industry sponsored training  					2012	
Customer Service Certified in:  Through the Customer’s Eyes 				2006
Graduate of Reading Memorial High School                					1992-1996