Nellie Peters

2891 West 119th Ave. #103 Westminster, CO 80234 720-234-14 91

peters_nellie@yahoo.com

 

OBJECTIVE

TO OBTAIN A PART TIME JOB In Your Company

PROFESSIONAL EXPERIENCE

Mountainside Fitness, Westminster, CO

Guest Service Assistant - October 2007 - November 2011

Received incoming calls, determined nature of business and directed caller to the appropriate department

Scheduled appointments, collected and distributed mail, answered all inquiries from guests and members

Executed daily operations which included, opening the club, pro shop and cafe

Maintained and ensured that all equipment was functioning properly

Provided information to members and guests regarding activities and specials

Trained new employees on all front desk responsibilities .

Greet members, guests and potential prospects promptly and ensure their needs are met

Promote all divisions/sectors of Mountainside Fitness, including fitness classes, personal training

Assist in day-to-day fitness center operations, including client services, personal accounts, tours & leagues

Data entry

Filing

Reconcile Drawers

Dillard’s, Broomfield, CO

Customer Service/Sale Associate – November 2011 - January 2012

Answer multi phone lines, determined nature of business and direct call to the appropriate department

Resolving problems

Collected and distributed mail,

Data entry

Reconcile Drawer

Payments on Accounts

Sale Associate

Lakeshore Athletic Club, Broomfield, CO

Front Desk – July 2005 – October 2007

Received incoming calls, determined nature of business and directed caller to the appropriate department

Provided information to members and guests regarding activities and specials

Answer all inquiries from guests and members, in Child Facility

Schedule appointments for Child Care, collected money for Child Programs

Technology Software

PC Platform using Windows XP, Basic Microsoft Word, Basic Excel

Education GED