Nellie Peters
2891 West 119th Ave. #103 Westminster, CO 80234 720-234-14 91
peters_nellie@yahoo.com
OBJECTIVE
TO OBTAIN A PART TIME JOB In Your Company
PROFESSIONAL EXPERIENCE
Mountainside Fitness, Westminster, CO
Guest Service Assistant - October 2007 - November 2011
Received incoming calls, determined nature of business and directed caller to the appropriate department
Scheduled appointments, collected and distributed mail, answered all inquiries from guests and members
Executed daily operations which included, opening the club, pro shop and cafe
Maintained and ensured that all equipment was functioning properly
Provided information to members and guests regarding activities and specials
Trained new employees on all front desk responsibilities .
Greet members, guests and potential prospects promptly and ensure their needs are met
Promote all divisions/sectors of Mountainside Fitness, including fitness classes, personal training
Assist in day-to-day fitness center operations, including client services, personal accounts, tours & leagues
Data entry
Filing
Reconcile Drawers
Dillard’s, Broomfield, CO
Customer Service/Sale Associate – November 2011 - January 2012
Answer multi phone lines, determined nature of business and direct call to the appropriate department
Resolving problems
Collected and distributed mail,
Data entry
Reconcile Drawer
Payments on Accounts
Sale Associate
Lakeshore Athletic Club, Broomfield, CO
Front Desk – July 2005 – October 2007
Received incoming calls, determined nature of business and directed caller to the appropriate department
Provided information to members and guests regarding activities and specials
Answer all inquiries from guests and members, in Child Facility
Schedule appointments for Child Care, collected money for Child Programs
Technology Software
PC Platform using Windows XP, Basic Microsoft Word, Basic Excel
Education
GED