Lani Misztal
5105 E 108th pl. 
Thornton, CO 80233
Phone: 720-587-5190
Email: lmisztal@hotmail.com

Customer Service

I am interested in pursuing a career in which I can utilize my strong communication  and customer service skills. I would like to be able to make a difference with my positive attitude and by helping people. I am very organized, outgoing, and focused.

Customer Service Representative
03/2011-08/2011
Pizza Hut, Thornton, CO 80233
High call volume, computer usage, cash handling, greeting guests, taking orders, dealing with customer issues and concerns.

Hostess
04/2007-09/2007
TGI Fridays, Thornton, CO 80233
Greeting guests while opening the door for them, high call volume, seating guests.

Thornton High School
4 years completed
Graduated/GED

Customer Service-4 years
Cashier/Money Handling-4 years
Microsoft Programs- Skilled
Internet-Skilled

WPM-65
KHP- 8,020

Ability to learn things very quickly
Ability to adapt to any situation or environment very quickly
Excellent customer service skills 
Ability to work under stressful situations and tight time constraints
Ability to read, write, speak, and understand the English language
Familiarity with computer software’s 
Ability to lift up to 80 pounds frequently and able to stand a full shift
Ability to work in any weather conditions

Available Work Hours

Monday-Friday
5 am-3 pm