Suzanne Meredith
1401 Britany Ct. Edwardsville, IL 62025
▶ Cell: (618)558-2528 ▶ Email: smm3691@hotmail.com 

OBJECTIVE
I am currently looking for a full time position in an environment that offers a greater challenge.
My goal is to become associated with a company where I can utilize my skills and gain further experience while enhancing the company’s productivity and reputation.
QUALIFICATIONS
• Over 30 year experience as a Telephone / PBX Operator
• Highly skilled in operating multi-line telephone in timely and professional manner
• Hands-on experience in processing all codes calmly and in a timely manner

EXPERTISE
• Track record of interacting with co-workers and customers in a specialized and caring manner
• Proven record of transferring calls, and monitoring the emergency systems
• Able to handle all types of situations with diplomacy and politeness
• Demonstrated ability to remain peaceful in crisis situations
• Proven ability to sit for extended periods of time

PROFESSIONAL EXPERIENCE
Aug 1982 - July 2013
St. Louis University Hospital
Telephone Operator
• Operated telephone switchboard station
• Answered, recorded, logged, and processed all calls, requests, questions, or concerns
• Checked back with callers on hold to update status
• Received, recorded, and relayed messages correctly, totally, and legibly
EDUCATION
High School Diploma – 1981