Latasha A. Massey
4815 Lowell Blvd.
Denver, CO 80221
latashamassey33@yahoo.com

Objective
Seeking a cashier position to demonstrate outstanding customer service, to enhance customer interest and productivity.

Skills
Cash Reconciliation
Active Listening
Problem Solving
Accuracy
Friendliness
Diversity Awareness
Sanitation
Presentation
Open/Close

Experience
Assistant Manager
·	Increased sales in a multi-million dollar company, by providing excellent customer service skills. 
·	Provided a clean welcoming environment, by delegating duties to 5 or more employees.
Waitstaff
·	Took customer orders and made sure food is delivered within a timely manner.
·	Cleaned serving section, before new guests arrive.
·	Handled payments, made sure each customer gets correct change.
Shift Leader
·	Increased sales by 20% by suggesting the use of an outside sign holder.
·	Was responsible for up to 7 people, making sure each employee made orders correctly and efficiently.
·	Completed nightly paper work, and delivered deposit to the bank. 

Work History
Assistant Manager	Ingles Grocery/Starbucks 	Canton NC
Server/waitress		Sagebrush Steakhouse 		Canton NC
Shift Leader		Little Caesar’s Pizza		Waynesville NC

Education
High School Diploma	Pisgah High School 		Canton NC