Lisa Martinez
244 S 11th Avenue
Brighton, CO 80601
720-495-4488

Objective:
Seeking a position in the Customer Service environment that will provide advancement and new opportunities.

Summary of Skills:
1	20 years Customer Service Experience
2	2 years in Receptionist and Secretary work
3	2 ½ years as a manager in the Fast Food Restaurant industry

Work History:
McDonald’s                    Brighton, CO                            10/2005-04/2009
1	Oversee and manage a crew of 3-12 employees
2	Interacted with the public and solved problems with ease
3	Processed office procedures and made the store a safe working environment

Diamond Shamrock         Brighton, CO                          03/2005-07/2005
1	Trained for Asst Mgr.
2	Cash handling and customer service
3	Assisting the customers and made the store a  safe working environment

Westaff Temp Agency       Westminster, CO                    11/2003-11/2004
1	Worked as an operator for T-Mobile
2	Assisted the dealers by phone with processing credit applications
3	Worked as a secretary for a Title company

Education:

Diploma                                    Longmont High School                        June 1989

Special Certifications:

CRC  Workkeys Silver Certificate                                                      May 2009