Pamela Manzanares 5122 E. 100th Lane Thornton, CO 80229 Cell: 720-732-7748 E-Mail: pml_manzanares@yahoo.com Summary Dynamic and reliable Bank Teller, Bank Co Manager and Teller Supervisor with 10 years of retail banking, customer service and consulting experience. Highlights Cash handling Reliable Excellent communication skills Large cash/check deposits expert Operations management Strong organizational skills Active listening skills Courteous demeanor Experience September 2011 to November 2012 Guaranty Bank Denver, CO. Teller Maintained confidentiality of bank records and client information.Supplied tellers with coin and currency as needed.Managed opening and closing times for the main branch.Balanced daily cash deposits and bank vault inventory with a zero error rate.Processed cash withdrawals.Examined checks for identification and endorsement.Entered member transaction data into the online banking software. April 2008 to June 2011 USbank Denver, CO. Branch Co Manager Opened new customer accounts, including checking, savings and lines of credit.Scheduled staffing for multiple branch locations.Managed opening and closing times for the main branch.Managed opening and closing times for the main branch.Educated customers on the variety of loan products and available credit options.Executed the loan origination process, including ordering credit reports, appraisals. Actively recruited and oversaw training for all new branch employees.Implemented annual performance appraisals for all branch staff. February 2004 to March 2008 USbank Denver, CO. Teller Supervisor Scheduled staffing for multiple branch locations.Managed opening and closing times for the main branch.Processed sales referrals and promoted bank services and products.Balanced daily cash deposits and bank vault inventory with a zero error rate.Processed cash withdrawals.Trained employees on cash drawer operation. Researched and resolved customer issues on personal savings, checking and lines of credit accounts.Adhered to security and audit procedures.