Stephen M. Luersen
910 Carbondale Drive Unit G
Dacona, Colorado 80514
(720) 287-2038
(970) 308-3143
sluersen@gmail.com

OBJECTIVE

A position utilizing my skills in Telemarketing, Team Building, Strategic Planning, Facilitation, Sales, and Community Relations in order to:

•	design and implement programs to maximize community awareness
•	consult on effective methods of retaining and establishing long range relationships
•	direct planning to establish long range and short range strategies to improve organizational effectiveness
•	represent organization to enhance public support and expand impact.

EXPERIENCE

TMG Marketing                                                                                                                      2007- Present  
Team Leader. Managed multiple phone campaigns for Qwest, ATT, and Verizon.100 – 125 calls made per day exceeded 25% closing ratio                                                                                               

Western States Security                                                                                                           2007-2007
Call Center Supervisor. Managed call center and small team of telemarketers.                                                                                                    

Workout West Tennis & Recreation Campus                                                                      2003-2007
Corporate Sales & Marketing. Inside and outside sales. Primary duties included managing call center which enhanced appointments for tours.
                                          
HCR ManorCare                                                                                                                     2001- 2003
Regional Manager of Market Development
Guided HCR ManorCare Denver out filing bankruptcy. Established new policies, procedures and systems to operate, marketed, persuaded and negotiated with clients, supervised and trained employees and directed operation. Results: Revenues grew to $165,000 annually.

Preferred Mobile Nurses                                                                                                          1998-2001
Executive Director, Travel Nurse Division, Mid-States
Started Preferred Mobile Nurses as Travel Coordinator with $3 thousand in weekly sales and 2 nurses on contract. Successfully grew Preferred Mobile Nurses to over 60 nurses on contract in a 13 state region with a monthly sales of $375,000 = 38% profit. 

Caring Hands Nursing Service                                                                                                1992-1998
Marketing Manager