Amy Ludolph

bigtrucks4girlz@yahoo.com
Home 720-980-6155
1635 Quebec Street	
Denver, CO 80220	

OBJECTIVE  		Seeking a position with a growing organization where I can make a positive impact for your company on a long term basis.	

SKILLS  		•	Auto Finance
•	Car Sales
•	Management
•	Customer Service
•	Cash Handling
•	Administrative Duties
•	Data Entry
•	Computer Maintenance	

MILITARY SERVICE  		United States Air Force  04/1988 - 06/1990
Computer and Switching Systems Specialist 30554R

Cheyenne Mountain AFB, CO Norad 
* Tech school
* Card level computer maintenance on the Nova Systems 
* Personal PC repair
* Adminstration and reports
* Computer programming in the Command Center of Norad

Keesler AFB Biloxi, MS
* Tech school on Electronics and Computer Maintenance and Programming

Lackland AFB San Antonio, TX
* Basic training	

EMPLOYMENT HISTORY  		Gateway Mazda   Aurora, CO                                         01/11-Present
Sales
•	Assisted customers in purchasing new and used vehicles.
•	Gathered customer’s stips in the Secondary Finance Department.
•	Initiated the finance paperwork for customers also explaining the warranty options.
•	Delivered the vehicle to the customer, providing information to the customer, and provided new car walk around and inspection.

Dish Network  	
Router/Dispatch  Littleton, CO	10/08 - 01-09
•	Routed technicians next day work in Excel dealing directly with the FSM's of offices in Washington and Oregon.
•	Customer Service calls and questions.
•	Direct contact with customers and technicians to make the installation or trouble call as efficient as possible.

Video Professor  Lakewood, CO	08/08 - 10/08
Inbound Sales
•	Inbound customer service calls.
•	Up sell customers from free offer to complete package.

Bridgetts Pilot Car  Grand Junction, CO	05/08 - 08/08
Flagger/Pilot
•	Control traffic on the Oil Fields roads for the transport companies and other companies using these roads.
•	Drive the pilot car for transports seeing to their safety as well as other drivers.

Toyota of Colorado Springs, Larry Miller  Colorado Springs, CO	08/07 - 02/08
New and Used Car Sales
•	Assisted customers in purchasing new and used vehicles.
•	Gathered customers stips in the Secondary Finance Department.
•	Initiated the finance paperwork for customers also explaining the warranty options.
•	Delivered the vehicle to the customer, providing information to the customer, and provided
new car walk around and inspection.

$1 Shop  Colorado Springs, CO	11/06 - 06/07
Partner/Manager
•	Hiring, training, and terminating employees.
•	Inventory of the entire store monthly.
•	Checking in shipments and ordering merchandise weekly.
•	Cashiering and stocking shelves.
•	Daily, weekly, monthly, and yearly reports and paperwork.
•	Handling and accounting for all cash transactions.

Liberty Toyota, Larry Miller  Colorado Springs, CO	01/04 - 02/06
New and Used Car Sales/Finance Assistant
•	Assisted customers in purchasing new and used vehicles.
•	Funded Secondary Finance deals.
•	Gathered stips on secondary deals.
•	Delivered vehicles to customers explaining warranties, vehicle fundamentals, and performing vehicle walk around.
•	Figured sales peoples commissions and final cost of all vehicles sold at 2 dealerships.
•	Warranty cancellations and purchases.
•	Lease returns.
•	Finalized all Finance contracts for the 2 dealerships as well as cash purchases.
•	Final closeout for every month with over 200 vehicles sold monthly.
•	Booked and set up negations for Secondary sales, filling in for the Manager when not available.

The Gazette Telegraph  Colorado Springs, CO	08/01 - 12/03
District Manager
•	Trained new independent contractors on newspaper delivery routes.
•	Ran any down routes or assisted carriers on late routes.
•	Supervised daily operation and distribution of all newspapers to the appropriate carriers.
•	Customer service and misdelivery to customers.
•	Daily, weekly, and monthly paperwork and reports.
•	Supervisor for over 48 carriers and 4 districts.	

EDUCATION  		Lincoln College of Technology 
Denver, CO
Associate of Occupational Studies in Master Certified Diesel and Truck Technology 
Degree 5/2009 - 11/2010
Graduation date: 11/17/2010
Current GPA 3.53

USAF 
Keesler AFB, MS 
Computer and Switching Systems Specialist
5/1988 - 12/1988	

REFERENCES  		Available Upon Request