John Lazio
919 Fuller Street
Muscatine, Iowa 52761
johnlazio@machlink.com
563 607 3652
Experience
6/24/13 Hon Oak Laminate CNC Operator
11/11to 3/13/13 Utility Assembler Dept. 884 Loader line Deere Davenport Works
8/11to11/11 Loaned Executive from John Deere to United Way of QCA Public speaking to solicit funds for The United Way of QCA.
9/10 to 8/11 Built Electro Hydraulic valves Dept 747 Motor graders Deere Davenport Works
 01/10 to08/10    Deere Davenport Works 
 I built loader Frames and Front axles complete in department 564
 02/09 to 09/09              Assembly   Deere Harvester Works 
  Built Deere combines in department 921
09/05 to 02/09             Assembler         Deere Davenport Works 
 Built front axles and loader frames.
   05/05 to 09/05                      Machine Operator             Allsteel/ HNI 
 Machine operator, building panels and panel frames.
11/04 to 05/05                    Dual Function Screener    TSA Dept. of Homeland Security 
  Screened passengers and their baggage to keep United States Air travel safe.
02/2004 to 9/2004               Sales & Service Rep                         Presto X Company
  Sold for Presto X Company an Integrated Pest Management Company that focuses on business to business selling and solutions.
5/2003 to 06/2003                Marketing Consultant                      Muscatine Radio 
  Sold business to business air time and promotional packages exceeded weekly goals.
10/2002 to 05/2003                Home Furniture Sales                        Pierce Furniture 
 Sold retail home furnishings part time and attended The University of Iowa. I met or exceeded weekly goals.
6/2002 to 9/2002                    New Car Sales	                            Krieger Motors 
 Sold new and used cars retail and exceeded all monthly goals.
9/2000 to 1/2001                   Customer Service Coordinator              Musco
 Processed all South Region Sales orders, calculated shipment projections and order projections for the South.
 
1996 to 9/2000                      Customer Service Team Leader           HON Company
 Supervised daily and weekly activities of data entry for parts warranty replacement for 2 order entry representatives and 8 phone representatives. Provided cross training of HON product to entire Customer Service Department. Used analytical skills to assist all members, resolved all elevated urgency calls from customers. I followed up on daily troubleshooting within department. Ordered keys, paint, and supplies to keep department inventories stocked for incoming orders. 

1993-1996                            Customer Service Representative          HON Company 
 Served as a liaison with customers/suppliers/all internal department members inside and outside in regards to queries on orders, product, invoicing and deliveries. Provided cross training to entire Customer Service Department.

1992-1993                       Rapid Continual Improvement Team           HON Geneva
 Performed time studies, through put on production lines, space evaluation and flow of work through work areas. Worked with consultants from Shingzitsu on all improvement topics in plant.

1985-1992                            HON Company Production              HON Geneva  
Built HON chairs and worked in Quality Assurance as a final inspector. 
Summary
 Sixteen years of increased responsibility in production and production planning, quality assurance, and proven leadership as Customer Service Team Leader. Have sales experience in retail and business to business situations.

Education
 Muscatine Community College, 1979-1980 Completed courses in Economics, Business Law, Psychology, and Composition. I attended The University of Iowa. I have graduated Muscatine Community College with an A.A. Degree December 2001.
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                                           References: Available on request