Jeana Jacobson Customer Account Executive - Startek Inc 10 South Idaho Ave - Johnstown, CO 80534 jcjacobson92@aol.com – 970-599-2426 WORK EXPERIENCE Customer Account Executive Startek Inc - June 2013 to Present Technical Support for Comcast • Answering phones • Trouble shooting • Communicating with customers Shift Manager McDonald's - Johnstown, CO - 2012 to June 2013 Quality control. • Established good customer relations Crew member McDonald's Corporation - 2010 to 2012 EDUCATION General Equivalency Diploma Aims Community College May 2013 ADDITIONAL INFORMATION Skills •Excellent customer service, interpersonal and communication skills • Flexible team player with the ability to complete tasks independently • Computer proficiency: Internet search, Microsoft Word, Excel and PowerPoint