Makayla R. Honeycutt honeycutt_05@yahoo.com 720-435-4842 QUALIFICATIONS 2+ years experience in customer service Customer service focused Type 35+ wpm Demonstrates excellent interpersonal and verbal communication skills Dependable, trustworthy, punctual, fast learner & hardworking Perform in a fast paced environment while maintaining a professional and effective approach to high-stress situations Flexible schedule Maintain a high level of enthusiasm while doing repetitive work Work independently and as part of a team Excellent multi-tasking skills Knowledge of basic computer skills Positive attitude Read and understand information and ideas presented in writing Communicate information and ideas in writing so others will understand WORK HISTORY Sharon’s Cleaning Service and Floor Care Aurora, CO 12/2009 to 03/2013 Reservations/ Customer Service Rep Handled 50-100 inbound customer calls daily to set reservations or appointments for service Responded to customer requests for service and supplies Identified business prospects through the delivery of flyers and personal contact Resolved customer issues while maintaining a high level of customer care with a friendly and cooperative attitude Summit Services/ Lockeed Martin Aurora, CO 01/2006 to 12/2009 Janitorial/ Cleaning Crew Performed detailed cleaning of commercial buildings and business offices Maintained the assigned area in a clean and orderly fashion Assisted supervisor with building set ups for monthly functions American Eagle Outfitters Aurora, CO 08/2005 to 12/2005 Sales Associate Aided with the opening of the retail store Greeted and assisted customers as needed with enthusiasm and care Assisted with opening and closing procedures Handled transactions at the cash register of up to $1,000 daily Monitored dressing rooms Processed purchases, exchanges and returns Performed stocking, arranging, cleaning, and maintaining retail merchandise Education George Washington High Denver, Colorado Pitkens Technical College Aurora, Colorado