Michelle Hatcher   630-341-3621   michelle.hatcher.42@hotmail.com

Education

            Bachelor of Science in Meteorology, May 2010
            Northern Illinois University, DeKalb, Illinois
            Minor: Geography
            

            Associate in Science, August 2004
            College of DuPage, Glen Ellyn, Illinois
            Graduated with honors

Experience:


Laboratory Technician; Sample Preparation, Doctor's Data, Inc, St. Charles, IL, October 2011-Present

-Modify sample to be prepped.
-'Digest' sample with Nitric Acid using all safety precautions.
-Dilute samples using proper Quality Control techniques and controls.
-Keep daily Quality Control logs up-to-date.
-Prepare acid wash tubes and caps weekly.
-Perform calibration checks on pipettes monthly, on microwaves weekly, on scales daily.
-Create and check batch reports, noting all regular and irregular data.
-Maintain clean work-area consistently, following all rules and procedures.
-Effectively use Laboratory Information System daily.
-Train employees to be proficient in different preparatory areas.
-Prepare diluent and reagents for daily/weekly usage.
-Reconstitute BioRads daily.
-Make solutions and reagents.


Numbering Clerk, Specimen Receiving, Doctor's Data, Inc, St. Charles, IL, November 2010-October 2011

-Received tests from mail delivery, ordered correct tests, noting specifications or irregularities.
-Trained newer employees.
-Performed weekly inventory, devised more efficient way of notifying supervisor when supplies were low.
-Supervised department while supervisor away.
-Recognized numerous months in a row for having exemplary, error-free work.
-Scanned requisitions and other forms into computer database.


Associate: Potbelly Sandwich Works, Warrenville, IL, July 2006-May 2007

-Prepared/assembled sandwiches in fast-paced, restaurant environment with line consistently out the door during lunch.
-Provided excellent customer service, cheered up distressed customers, handled complaints.
-Trained two employees using friendly, encouraging attitude.
-Executed phone orders with excellent phone etiquette.
-Operated register which was consistently balanced.
-Recognized after two months for excellent performance.


Computer Skills:

Well-versed in Laboratory Database, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, type 45 words per minute.