Bradly Hartman 1343 South Coffman St Unit 4 Longmont, Colorado, 80501 United States 3035227349 The.Brad.Hartman@Gmail.com Professional Experience King Soopers, Longmont, CO United States Customer Service, Nov 2011 – Sep 2012 · Confer with customers by telephone or in person to provide information about products and services, to take or enter orders, cancel accounts, or to obtain details of complaints. · Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. · Check to ensure that appropriate changes were made to resolve customers' problems. · Determine charges for services requested, collect deposits or payments, or arrange for billing. · Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. · Solicit sale of new or additional services or products. · Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems. Deli Zone, Longmont, CO United States Cook/ Cashier, Jun 2010 – Sep 2011 · Turn or stir foods to ensure even cooking. · Season and cook food according to recipes or personal judgment and experience. · Observe and test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils. · Clean food preparation equipment, work areas, and counters or tables. · Plan work on orders so that items served together are finished at the same time. · Grill, cook, and fry foods such as french fries, eggs, and pancakes. · Take orders from customers and cook foods requiring short preparation times, according to customer requirements. Education SIlver Creek High School, Longmont, CO United States High School Diploma, May 2012 1343 South Coffman St Unit 4 Longmont, , Colorado, , 80501 United States 3035227349 The.Brad.Hartman@Gmail.com