Stacy Harding 8200 Sheridan Blvd #702 Westminster Co 80003 Sharding2@q.com 720-377-5725 Objective: Customer Service agent offering versatile office management skills with proficiency in Microsoft programs, strong planner and problem solver, who is self-motivated and able to manage multiple tasks and meet tight deadlines without compromising quality of the task at hand. Skills: Excellent Customer Service Works Independently Phone Skills Train Employees Computer Skills; Cash Handling MS Word, MS Office, MS Excel, MS Outlook Ordering Supplies Crystal Reports Self-Motivated Prophet 21 Task Oriented Data Entry Quick Learner Employment History: Administrative Assistant/Receptionist/Customer Service 2005-2009 Comfort Air Distributing Denver CO * Handled all incoming calls in a fast paced environment, greeting incoming customers * Announced arrivals over the phone or escorted customers as needed * Handled all incoming and outgoing mail then distributed it to the appropriate employees * Maintained the front office by scheduling meetings and appointments using Outlook, also ordering lunches * Created e-mails for the Executive Vice President by sending to the appropriate client * Created and maintained filing system; ordered office supplies; ensured timely maintenance of all office equipment * Worked closely with the Executive Vice President, Sales Staff, Marketing and Training * Daily duties were: setting up new accounts; competitor reports; sales reports * Marketed projects such as; Home Shows; advertisements for customers , creating flyers * Scheduled travel arrangements for the President and Executive Vice president for meetings Receptionist/ Human Resources’: 2005-2005 Castlegate Garage Door Service Denver CO * Answered phones; customer service; taking orders; entering orders; helping walk-in customers get the parts they need * Typed, filing, end of month reports, monthly bills * Tracked vacation time, time off, weekly time cards, and orientation of new employees Stacy Harding Page 2 Other Employment History: House Cleaning 2009-2010 24-7 House Cleaning Heaven Littleton CO * Move-ins, Move-outs, weekly and biweekly cleaning, * Ceiling fans, laundry, cabinet cleaning, holiday cleaning, and other customer’s needs Home Care for the Disabled 2011-2011 Home Trust Care Centennial CO * Bathing, skin care, dressing, transfers, medication reminder * House cleaning, meal preparation, bed making, laundry, shopping * Documented daily activities Lane Tech/Cashier: 2004-2004 Envirotest Sheridan CO * Inspecting customer vehicles; driving cars to test the emissions; cashing out customers * Helped open up the shop by making sure equipment was working properly; getting mop buckets filled in case of a spills; ensuring a safe environment for all Education and Related Courses: * Sheridan High School Sheridan CO GED * Barnes Business College Lakewood CO Accounting, Algebra, English, Typing * Customer Care Class * Managing, Multiple, Projects, Objections and Deadlines * Crystal Reports Class