Edward R. Grinchuk
408 Kresswood Drive
McHenry, Illinois  60050
224-623-3845
Summary of Qualifications 
•	12 years of experience in Quality Assurance relating to pharmaceutical companies. 
•	A successful and progressive experience in a quality assurance capacity with an 
international/domestic companies providing pre-shipment verification services for 
regional, national and overseas clients. 
•	Responsibilities for direct customer contact and account management including 
information management, contract and specification compliance. 
•	Extensive internal & external liaison between departments, branches, outside contractors 
(inspectors and freight forwarders). 
•	Supervisory and lead experience including training, scheduling, motivating and evaluating. 
•	Excellent organizational skills as coordinator of multiple departments and senior project 
management in a deadline intensive environment. Direct input into project planning. 
•	Excellent communications skills with customers & employees. Works well in a team 
environment. 

Professional Experience 

2012 – 2013:  Polyone/GLS McHenry, Illinois
QC Lab Technician

Responsible in assisting quality engineers in the lab with their formulations by preparing 5 pound product samples to specific instructions.  Weigh, measure, and mix raw materials according to specific instructions.  Operate molding machine in order to test product plaques for rheology, hardness, peel adhesion, and tensil strength.  Document mixing, extruding, and molding condition formulations and test results in lab notebook and in excel.
2000 - 2011: Menards Home Improvements - Carpentersville, Illinois 
Sales/Customer Service Representative 
Responsible for assisting guest purchasing building materials & home improvement supplies. 
Trained new employees, handles customer orders & stocking goods. 
2005 - 2006: Tri-State Building Materials - West Chicago, Illinois 
Sales/Customer Service Representative 
Responsible for assisting customers & contractors with purchases for building materials. 
2004 - 2005: Richard's Building Supplies (formerly Russell's) - Woodstock, Illinois 
Sales/Customer Service Representative 
Responsible for assisting customers & contractors with purchases for home improvement projects 
that included roofing & siding materials. 
2002 - 2004: Cypress/McKesson Medical Products - McHenry, Illinois 
Quality Assurance Supervisor/Inspector 
Performed all inspections at several warehouses for products that included home health care, 
government & consumer markets, industrial & food. Products included, but were not exclusive to, 
latex & vinyl gloves, gauze, disposable apparel, care kits, crutches & accessories. 
2000 - 2001: Siegling America - Wood Dale, Illinois 
Customer Service/Quality Control 
Responsible for all facets of customer orders for conveyor belts & specialty items. Processed 
customer orders by phone & fax & responsible for emergency shipments to customers. 

1992- 2000:  SGS Government Programs, Inc. – Lombard, Illinois
Customer Service/Quality Assurance Manager
Responsible for accuracy & quality of client shipments prior to export to countries under contract with SGS to expedite the process of all commodities.  Arrange on-site inspections of shipments to verify compliance with contents and requirements per customer specifications.  Schedule and coordinate up to 80 inspectors for audits.  Review all reports for accuracy.  Served as a liaison with internal departments, regional and main offices, inspectors, and exporters/sellers.

Education

General Engineering/Drafting – Milwaukee School of Engineering
Certificate of Quality (Zero Defects) – Crosby Quality College
Continued Education