Kim N Greer
10705 E Exposition Ave B211		         Aurora, CO 80012			  (303) 366-9685
grr_km@yahoo.com

OBJECTIVE
Seeking a Caregiver position where I can utilize my skills in the care and management of people. I am a hard worker, patient, dependable, responsible, reliable, honest, and trustworthy person. Throughout my life I have earn people and businesses trust. I enjoy helping others.

SKILLS
Organize		Dependable
Customer Service	Personal Care
Follow-up		Good Communicator/Listener

EXPERIENCE
Administrative Clerk
*   Edit and audit Office Personnel Files (OPF) for modification by paying close attention to detail to ensure employee and employer information is accurate and fill in properly according to government procedures and confidentiality, and inserted documents in specific order 
*   Maintain, manage, and organize OPFs systematically for filing 
*   Retrieve OPF to obtain information upon employee request or insert documents to update employee and employer rehiring status
*   Receive multiple incoming calls from employees, employers, and customers and resolve payroll issues and answer questions, and then complete Hotline Ticket for documentation or initiate tickets from calls completing tickets and documents with necessary information and forwarding to the appropriate individual for resolution 
*   Create labels for OPF files and place them on folders to be filed alphabetically
*   Ability to understand and follow through with verbal communications and written instructions and able to look to other sources for additional guidance
*   Enter into spreadsheet payroll information to reissue checks to employee and employer using Microsoft Excel

Caregiver
*   Assisted disabled residents in their home with housekeeping and changed bedding 
*   Taught basic computer usage to the elderly
*   Filed medical reports in long term care facility

Computer Assistant
*   Ran weekly metrics reports for the National Information Technology Helpdesk using Remedy software
*   Maintained a property system by keeping track and updating hardware equipment that was transferred in and out the department
*   Provided assistance to users, via telephone and email, restored tapes and disk files, scheduled and ran various production applications for completion of user’s job
*   Performed special requests for users on various PC and mainframe computers by accessing files from menus, processing and producing reports
*   Keyed and verified critical and non-critical data into the system to meet strict deadlines
*   Delivered printouts, documents, and computer tapes from and to government buildings via truck

WORK HISTORY
Administrative Clerk		      Denver Regional Census Center		          1/10- Current
Staffing Services/Public Service      One Source, Westaff, The Job Store, Randstad,
      Manpower, C & A Care Services Inc,
      Total Longterm Care			           11/01-Present
Hand Binder			      Sprint Press Denver, Inc			           3/04-5/05
Mail Handler/Clerk		      United States Postal Services		           4/02-12/02
Bookstore Clerk		      Westwood College				           2/01-7/01
Computer Assistant		      United States Department of Interior		           8/83-7/00

EDUCATION
Medical Billing Office Workshop    Emily Griffith Opportunity School	    
Computer Networking	      Westwood College	       Associate Applied Science