Donna S. Gallegos
Denver, Colorado
(c) 720 -628-0804
JamokesBabyGirl@aol.com

Experience:   Enstrom Candies                                    Denver,Colorado
                       Customer Service                                October 2012 To Present

•	Cashier, Coffee Barista, Prepare various ice cream dishes, Receive, Organize, Stock, Merchanidise  shipment, Remerchandise  existing product.  Product knowledge including ingredient information, proper storage and handling, rotate and stock all incoming and existing product.  Keep all shelves and freezer stocked.  Remove all outdated product.  Keep coffee bar and ice cream bar clean, organized and stocked. Customer Service.  Input customer information into computer to ship product, send emails, and promotions. Inventory all merchandise on regular basis.

                         King Soopers                                        Arvada, Colorado    
                                                                                  Service Clerk                                      July 2012 to August 2012
                           Cake Decorator                                  August 2012 to Present
                                 
•	Guest Services including but not limited to; Returns and exchanges, Sales of all tobacco products, lottery sales, Western Union transfers and recipients, Utility payments, Fuel Service attendant, Money order sales, Ticket sales to various shows, Rockies games etc. Sales of RTD ride passes, any Customer Service related issue. 
•	Order all necessary supplies including cakes, cupcakes, cookies etc. for display and special orders, take all special orders and execute. Decorate and fill all cases with merchandise, remove all expired product and markdown, bake and display fresh French bread 3x daily. Break down and backstock all merchandise incoming daily. Take temperature control readings and log. Food safety knowledge.

                                                                                  Macy's Inc                                   Cherry Creek, Denver, Co.
	Michael Kors Specialist            August 2011 to February 2012

Ÿ	Executed daily operations of sales, merchandising,organize and set sales and clearance, and remerchandise.
Ÿ	Placed prices and descriptive signs on backdrops,  merchandise, and fixtures.
Ÿ	Was instrumental in driving sales and increasing customer knowledge of fit and material clean and care.                                                                          
Ÿ	Installed displays, as guided by floor plan and building  specifications.
Ÿ	Maintained props and mannequins, inspecting them for imperfections and contacting proper personnel.
•	Responded to written and telephone requests for Michael   
•	Kors customers and contact them with any specials and/or promotions. 
Ÿ	Obtained plans from display designers and display managers, and discussed their implementation with clients and supervisors.
Ÿ	Consulted with advertising and sales staff to determine type of merchandise to be featured and time and place for each display.
      Maintained effective inventory control.
Ÿ	Changed and rotated window displays, interior display areas, and signage to reflect changes in inventory and promotion.
Ÿ	Provided personalized service to customers.

	Rainbow Apparel                                                                                                      Denver, Colorado
	Store Manager                                    May 2006 to August 2011

Ÿ	Supervised all employees , scheduled work hours, resolved conflicts, determined salaries based on company matrix.
•	Managed staff, prepared work schedules and assigned 
      daily  tasks and goals.
Ÿ	Executed daily operations of all staff including, receiving, prioritizing, processing, and merchandising of all new merchandise arriving daily.
Ÿ	Performed sales floor work such as greeting and assisting customers, stocking shelves, and taking inventory.
Ÿ	Managed the movement of goods into and out of production facilities including damaged and recalled merchandise.
Ÿ	Trained and managed all employees, implemented new ideas to achieve significant improvements in their productivity.
Ÿ	Planned store layouts, and designed displays.
Ÿ	Hired, trained, and evaluated personnel in sales and marketing establishments, promoting and terminating workers when appropriate.
Ÿ	Determined staffing requirements, and interviewed, hired and trained new employees, and oversaw those personnel processes.
Ÿ	Planned and prepared work schedules and kept records of employees' work schedules and time cards.
•	Monitored sales activities to ensure that customers received satisfactory service and quality goods.

                           Clean Center Laundromat                      Wheatridge, Colorado
                           Customer Care Attendant                    Feb 2006 to July 2006

•	Open Laundromat, Maintain Cleanliness, Customer Service including make change, input information for dry cleaning, prepare clothing for dry clean, tag, bill customers, launder clothing, fold, and deliver to clients. 

                           Colorado Comprehensive Care              Lakewood, Colorado
                           Patient Care Provider                       July 2006 to Nov 2006

•	Perform basic personal tasks such as assist with bathing, hair                  care, dressing clients, and administer medications. Assist in ambulation to and from bed to restroom or kitchen etc. assist with diet and preparation of food. Shop for groceries, medications or any other household need. Launder clothing, bedding, and linens. Light housework including rearrangement of furniture beneficial for mobility of client safely around home.

	K Mart Corp                                            Denver, Colorado
	Front End Supervisor                           June 2005 to May 2006  

Ÿ	Instructed staff on how to handle difficult and complicated sales.
Ÿ	Executed daily operations of all cashiers, planned lunch and breaks for all cashiers.
Ÿ	Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Ÿ	Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, and in performing services for customers.
Ÿ	Monitored sales activities to ensure that customers received satisfactory service and quality goods.

Shea Maudee Pomp Beauty               Denver, Colorado
Office Manager                                 January 2000 t0 May 2005

     Order and pick up all supplies needed by stylists.
     Organize, maintain cleanliness and keep inventory of all  
     products.
     Make bank deposits and pay all expenses.
     Schedule appointments, greet all clients.
     Any requests Ms. Macias made.

Mary Kay Cosmetics                        Denver, Colorado
Senior Beauty Consultant                February 1995 to May 2000  

     Teach skin care and glamour artistry through skin care classes.
     Teach body and hair care.
     Train and coach Beauty Consultants @ training center.
      Recruit hire and train new consultants.
      Order and maintain inventory stock.
      Offer new products through presentations.
      Build customer base and maintain existing through professionalism.
                                                     
                           Education:	                                                                                                                    
MaryCrest High School                                                                                                                 Denver,Colorado
	High School Diploma                                                                                                                    May 1984