Sherri Donelli
3839 E. Mississippi ave.

Denver, Co 80210

Cell# 720-208-6522

 

 

Retail Management Experience: Most recent

Store Manager: Dollar Tree ~2007-2012  I gave my 2 weeks notice on August 17th 2012, I worked my 2 weeks, I am no longer employed with  DT

My Management Skills:

 

* Holds Store team and self accountable to all standards of performance and behavior.
* Effectively sources, recruits, selects and on-boards all management and non-exempt store personnel.
* Maintains optimal staffing levels to ensure business needs are obtained while promoting associate retention.
* Promotes a high-quality store associate experience from on boarding through the associate life cycle.
* Promotes maximum team and individual performance through consistent coaching and feedback. Drives in-store performance management processes.
* Partners with District Manager to create individual development plans that support performance needs and company and career growth .
* Recognizes and rewards behaviors that are in alignment and support Values and Behaviors to promote a high-performance team.
* Recognizes escalated associate and customer situations and works for complete resolution that is best for the customer, if I cant I will partner with District Manager for resolution.
* Leverages 'Division of Responsibility' assignments to appropriately enhance the general management skills of direct reports.
* Builds effective relationships with cross-divisional and store-center partners.
* Promotes store involvement as a TEAM to perform and accomplish companies Action program per weekly or monthly plan for stores growth.
* Achieves all store financial, revenue and expense targets.
* Monitors daily and weekly sales; analyzes reports to ensure monthly sales budget is achieved.
* Consistently monitors and adjusts sales forecasts to ensure labor is utilized to optimize sales generation.
* Ensures adherence to all Company policies relating to cash handling, asset protection, safety customer relations.
* Leads efforts to reduce in-store shrink activity through Loss Prevention education, awareness and compliance.
* Provides feedback to District Manager on cost effectiveness and service levels of outside vendors.
* Establishes and prioritizes store business goals in partnership with District Manager.
* Drives store team to achieve all of the stores GOALS per company standards.
TEAM~Together~Everyone~Achieves~More
* Executes successful in-store implementation and sustainability of company policy.
* Maintains the highest level of all Divisional store standards and processes.
* Models and manages effective supervision to drive sales while maintaining Exceptional Customer Service and store standards.
* Drives maximum associate productivity to achieve desired results and to manage workload.
* Reviews and approves associate schedule to ensure maximum sales floor coverage during key business times.
* Provides feedback to District Manager on success of Divisional field initiatives.
* Communicates consumer feedback and in-store trends to District Manager to drive growth opportunities.
* Identifies and communicates market and center insights to District Manager.
* Executes and monitors the internal and external customer experience within the store environment using the Divisional strategy.
* Leads implementation of product placement, marketing and promotional strategies as established by the Division.
* Responds to all Company, Divisional, and District communication in a timely manner.
* Ensures compliance to all Federal, State, employment requirements.
* Performs and delegates administrative duties as required.
* Demonstrated ability to assess and develop talent
* Established time management prioritization and organizational skills
* Demonstrated ability to motivate and lead functional teams to deliver results
* Excellent communication skills and proven ability to effectively communicate with all levels of the community.
* Proven performance management skills
* Demonstrated high level of integrity
* Twenty three years of retail management experience includes 18 years Business Owner Of a Nail Salon.
* Ability to communicate effectively with customers and store personnel.
* Maneuver effectively around sales floor, stock room and office
* Able to lift 50 lbs plus
* Travel between stores to offer help, if necessary
* Ability to work a flexible schedule to meet the needs of the business, including evenings and weekends .

 

Work History Details upon request: : I Went to Cosmetology School  to open a Nail Salon,  Owner of Nails & Tootsies 18yrs (SOLD) to return to Retail.   Most resent job history:  Dollar Tree Store Manager~~~2007 hired as asst.mgr.~~ received my own store 2008-2012 ~  as of Aug. 30th 2012 was my last day with company with a given and worked 2 weeks notice. 
Personnel References: Available upon request

In my teen years I worked at, Coopers Movie Theater, 7-Eleven, Piggly Wiggly, Skaggs Drug Store,which was bought out by Osco Drug Store. 

Thank You For Your Time
Sherri Donelli