holliewould28@yahoo.com OBJECTIVE: To join an established company where I can develop my skills and grow both personally and professionally. AREAS OF EXPERTISE: • Warehouse and general labor • Customer Service • Administration and Human Resources • Type 50 wpm or faster, highly organized • Word, Excel, Outlook, and some PowerPoint EXPERIENCE: Becon Construction Co. Inc. / Crude Expansion Project Port Arthur, Texas Sept. 2008 - April 2010 Tool Room Attendant/ Warehouse • Crude Expansion Project, Port Arthur Refinery • Distribute tools and materials to all Becon and Becthel employees. • Inventory of entire tool room contents, ordering of materials, and maintaining equipment. • Keeping electronic log of all materials passing in and out of tool room to employees. Center Partners Inc., Capitol One Division Fort Collins, Colorado Sept. 2006 – Feb. 2007 Consultative Sales Representative Call Center/ Inbound Operator • First Draft Mentor Team Member, First Inbound Operator Activated. • Account Manager for Capitol One Credit Card Holders. • Counseling and Account changes. • Account Retention Specialist. Knights Marine and Industrial Services Moss Point, Mississippi June 2004 - Aug. 2005 Front Office Manager • Maintenance and updating database of more than 3,000 employees. • Drug screen administration, testing and evaluation of employee skills for job placement. • Recruitment and paperwork processing for all new hire employees. Customer Service Rep Barnes and Noble Booksellers Gulfport, Mississippi June 2003- February 2004 • Customer service with location and purchase of material. • Cashier and top seller. • Stocking, Inventory, and Maintenance of Store. Knights Marine and Industrial Services Moss Point, Mississippi August 12, 1999 - March 23, 2000 Receptionist • Switchboard operator, Human resources assistant • Appointment setting and paperwork processing • Various office responsibilities including, filing, faxing, errands, and travel arrangements Becon Construction Company Moss Point, Mississippi December 1997 - April 1998 Laborer • Chevron PX Expansion Project • ISTC certified valid thru Sept 10 • Confined Space Trained/ Fresh Air Trained • General Housekeeping, Flagging, hole watch, varied labor jobs on the plant. EDUCATION: Florien High School, Florien, Louisiana Graduated: 1990 - 1994 • High School Diploma • Perfect attendance recipient