DENEEN M. CUBA 1827 E. 113TH PLACE, NORTHGLENN, CO. 80233 303.280.9055, deneenc1@hotmail.com OBJECTIVE I would like to utilize my wide array of accomplished skills to the best of my ability to add to the success of your organization. EDUCATION North Caddo High School, Vivian, La., graduating in 1982. Denver Academy of Court Reporting, Denver, Co., Associates of Applied Science in Medical Transcription/Court Reporting, graduating in 1997. Also note experience as a Stenography Speed Class Teacher, Medical Terminology Teacher, and Court Reporting Teacher, credentialed December 2002-2007 at Denver Academy of Court Reporting. PROFESSIONAL SKILLS/QUALIFICATIONS: Sales (1.5 years), Quality Assurance (8 years), Heavy Data Entry (13 years), Medical Transcription/Shorthand Stenography (12 years), Medical proofreading/editing (12 years), Supervisory/Management (3 years), All Clerical Skills (25 years), Medical/Anatomy Term. (12 yrs), Public Relations (8 years), Computer Literacy (20 years), Training skills (10 years), Marketing (8 years), Cash Handling/Cashiering (8 years), Inventory Control (2 years), Customer Service Rep. (13 years, 9 in printing), Supplies Ordering (3 years), Shipping/Receiving/mailing (6 years), Payroll ADP System (1 year), Order Entry (10 years), Editing & Proofreading (20 years), Work Scheduling of Employees (1 year), Dispatch (6 months), Phone Etiquette (25 years), Claims Auditing (1 ½ years), Administrative Assistant (8 years), Hiring/Termination Experience (1 yr), & House/Commercial Cleaning (3 years). RECENT WORK HISTORY: PROBUILD, INC., July 2012- Present, Cash Application Specialist. Responsible for daily cash report entry into Oracle system for over 400 locations of our stores, logging all deposits, balancing each one, uploading it to the system, making any needed corrections, responsible for non-sufficient fund checks that come through, also responsible for bad debt write-offs for the national credit manager, do lots of different types of write-offs also for our credit dept., retrieve boss’ mail, distribute it for her, assist others with issues and deposits, email field contacts with deposit issues, update logs, track emails, log deposit information in various spots for back-up purposes, research a lot of issues with accounts, order office supplies, distribute office supplies, also do cleaning of our office when needed. MURDOCH’S RANCH AND HOME SUPPLY, October 2010 - July 2012, Carhartt Clothing Specialist/Cashier. After four months as cashier, was promoted to Carhartt Clothing Specialist in the clothing department. Primary responsibilities are tending to all customers needs in the clothing department but especially in my department as the Carhartt Specialist. I assist customers with picking out clothing, fitting, special ordering, and transferring in their requested clothing desired. Also responsible for merchandising all Carhartt clothing in the kid’s, women’s and men’s departments. Perform back-up cashiering when requested. Other duties include cleaning all of the department, assisting other customers in the store in all departments when the need arises also, assisting managers with their requests, putting away clothing from fitting rooms, calling customers on transfers received in, etc. PUBLICATION PRINTERS CORP.: JUNE 2009 – JULY 2010, Printing Account Manager (CSR). Handling all aspects of overseeing individual printing accounts (Westword was my biggest one) all the way from the beginning of the print job and up to end of the printed product going out the door. I was responsible for contacting clients daily for their print job specifications and then entering the specs into the Logic Company System for every job. Did data entry of specifications all day on the different jobs coming in as well as the existing ones in-house, tracking, updating, relaying all specifications to the rest of the departments by way of delivering printed job tickets, change order forms, emails, phone calls, letters that I was required to use for documenting the information for each job in-house. I was to ensure no errors were made on their jobs and the job got delivered ultimately correctly. Also responsible for billing every job I handled, preparing paperwork and turning it into our billing department with the required documentation and job ticket in addition to purchase orders, bill of ladings, etc. Performed tracking of all information on every job I handled 24 hours a day, on-call via a Blackberry phone365 days of the year sometimes handling as many as 35 jobs at one time. I was responsible for passing along information to the prepress, pressroom, bindery, mailing, and shipping departments properly via job tickets, also for handling and resolving any errors made by anyone in our company on whatever aspect of that job that went wrong and then out properly and the job billed, also for handling clientele in a professional way with every contact I made with them and ensuring they were happy.. NORTH PARK TRANSPORTATION TRUCKING COMPANY: March 2008 – March 2009, Accounts Receivable Clerk/Administrative Assistant. Responsible for daily cash report entry into AS400 system of all payments/checks received for accounts receivable department for our daily bank deposits. Daily tracking of 30 terminal’s (in 6 states) cash reports/receipts, deposits in addition. I am in charge of all revenue reports/ordering/tracking of all revenue for our 30 terminals to rating department for entry of rates for billing purposes. Daily entry and also transmissions of all EDI and EFT website-based billing and forwarding to our company’s customer’s billing offices for payment of their freight bills. Tracking of this information that properly sent over the customer’s web-based retrieval systems also. /I was back up on our phone system to all accounts receivables/payables department in addition to all other departments when necessary. Mailing out of billing invoices to our company’s customers for payment of their freight bills. Helping out in other departments with overflow work. IDEXX VETERINARY PATHOLOGY LABORATORIES, August 2004-January 2007, Home-Based (after in-office 1 year) Pathology Medical Transcriptionist/Receptionist. Daily data entry/typing of medical pathologist’s reports of 2- and 3-hour turnaround for histology and also cytology/anatomic pathologists. Using Antrim, VoiceFlow Dictation System, Instant Text, and Word programs, I performed the daily transcription for 42 pathologists from their computer-generated dictation using VoiceFlow program and computer keyboard typing reports verbatim, then downloaded the actual reports into our server-based system for access by the pathologists. The pathologists then accessed the reports, proofed them and corrected them and released them for use. We also made corrections when requested by pathologists and had permission to release the reports in addition, if necessary. I also followed instructions of immediate supervisor in Denver in addition to main supervisor in Sacramento, Ca. regarding issues with reports or when needed advice on issues. Attended conference calls monthly with the department. GAMING LABORATORIES INTERNATIONAL, INC., GOLDEN, CO. July 2003 - August 2004, Admin. Asst. II. Daily monitoring of secured reception area, answering phones while performing heavy data in database for review by company’s engineers on government-regulated slot machine specifications/information they submitted for required state-regulated testing; performed daily testing of slot machine chips/Simms cards received in from all slot machine manufacturers by way of mail; entered that data/ID’s (and specs) into database; created files for the submissions, then handed them off to engineering for actual slot machine testing; daily assistance/made revisions for engineers in the database, printed logs, updated file info daily; performed all shipping/receiving/tracking of secured info received from manufacturers on submissions of new game software; assisted all international offices in addition, via phonecalls; monthly production of approval reports; mailing out to our Nation’s State Regulators; tracking distribution of all currencies used in testing procedure for the engineers; distribution/tracking of daily mail received; sent required emails on updates to all regulators, managers, dept heads, etc.; kept logs of visitors to my reception area also. HENSEL PHELPS CONSTRUCTION CO., GREELEY, CO., October 2000 - Feb. 2001, Project Secretary/Admin. Asst. II. Answered phones/directed staff in office and to the field of project,; weekly payroll reported to main office; entering payroll for field personnel weekly; AR/AP; hiring procedure/setting up drug testing/physical appts.; typing of Subcontractor contracts/correspondence; typing transmittals/submittals and sending them via UPS/courier to architects/subs.; filing of all docs to the company point system; filing other docs; greeting customers and field personnel; attended meetings/training; upkept logs; assisted all office team. OTHER WORK EXPERIENCE: Management/Supervisory Experience: 1 ½ years experience managing at Allsup’s Convenience Stores, Lovington, New Mexico 1986-1987, managed four stores in town performing all convenient store requirements from cash deposits daily for all 4 stores to hiring/firing of 16 employees. Also supervisory experience as Art Director for Ashstreet Typecrafters from 1991-1994 supervising all jobs coming through design/paste-up department and 2 employees in my dept, primary duties was overseeing all of Albertson’s advertising for in-store flyers, double truck ads, coupon books, etc. Medical Profession: In addition to above, employed as a Medical Transcriptionist in 2 time frames of 12 years total. In two offices, I did administrative assistant positions in addition also for a total of 4 years when transcription workflow got slow. Printing industry: Employed by AdPlex West from 1990 to 1993 and also 1998 to 2000 as Customer Service Representative/Safeway Photo Coordinator/Receptionist for Denver Post, Rocky Mountain News, Safeway, Albertson’s, Rocky Mountain News, KingSoopers and SuperValu accounts, in addition to various other accounts for our company. Also see Publication Printers Corp. at the top of this resume’.