Audrey Altman
2638 Richton                                                                                                                                       Detroit, Michigan 48206                    
313 221 0499
its1jc@aim.com

 Seeking: Visual Inspection Position.  
Experience:                                
Apartment Leasing Manager                             Hutchins Rental Properties| Detroit, MI                                         February 1995 - March 2014                                                                                                                                        
Over saw the front office, Supervised and motivated maintenance staff of 15 employees, Responsibile for day to day functions of the leasing office. Positive "Can Do" attitude. Collect rent. Inspected apartments. Showed apartments to prospective tenants, Accept and process applications, Closed leases, Screen, verify, determine eligibility.  Maintain daily records, Marketing, Dispute resolution. High attenion to detail. Outstanding oral and written communication skills. Use proper telephone etiquette. Speak clear and use professional language. Prepare work orders. Attend court proceedings, Eviction forms. Event Planner. Operate office equipment. Computer skills. Good manager tenant relations. Good work ethic. Recuited staff. Multi task. 
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
Owner / Manager                                                                                                                                        August 2001 - November 2004                       Arlene's Ice Cream & Snacks | Detroit, MI
Owner/ Oversaw all operations in my Ice Cream Store, Face to face sales of service. Welcome and greet all customers. Daily banking. Made employee work schedules, payroll. Portion control. Food loss prevention. Ensure proper food handling, sanitation and hygiene procedures are followed. Key holder, opened and closed business. Attend arcade machines, Good customer service skills, Problem solving, Mature decision making skills. Monitored equipment, Order inventory and supplies, Recruited, hire, train, staff. Team Building. Positive attitude. Food prep, Cooked and served hot food. Conduct meetings with staff and regulatory officials.                                                                                                                                                                                        
                                                                                                                                                                     Hotel General Manager / Front Desk Agent                                                                                                                                                                                           February 1990 - February 2000                                          Hotel Granwood | Highland Park, MI 
Manager over all departments in the hotel. Operations Manager, Events Manager 173 room hotel, with Ballroom, Meetings and Events planning 
Ensure all safety rules and regulations were met 
Highest quality customer service                                                                                                                        Promoted to General Manager,  April, 1993
Good communication with all guests 
Created daily banking and maintained accurate records 
Greet all guests
Nite Vision hotel management software, Natural leadership, Strong work ethic, Great relationship with guests, Property walks.  
Assistant Foreman                                                                                                                                                               September 1988 - February 1990                                                   Bell Plastics  | Royal Oak, MI                            
Manufactured automotive reservoir bottles, for windshield antifreeze, engine antifreeze.                              Manage time and attendance, Responsible for providing frontline ledership and direction.                           Responsible and accountable for shift output proformance, Supports lead, technicians, material handlers and production associates. Ensuring all knowledge abilities, flexibility. Degree of training and limitations to maximize utilization of shift team members. Ensure quality, cost, delivery, safety, is my teams objective. Process trouble shoot defective parts to improve quality. Receive, test new resins, using melt flow index device, Oversaw a team of 27 associates.                                                                                                                                                                                                                                                                                                                                                                                                                   

Education:
Penn Foster                  High School    |  Scranton, Pennsylvania                                                                                                                                Ferndale Adult Education                      |  Ferndale, Michigan                                                            University of Detroit Mecry                 |  Detroit, Michigan