Elaina Lucero
                                          (720) 377-4671		                         elucer22@hotmail.com

Personal Statement:  An aspiring team worker, self motivated and dedicated professional who wants to meet the        
                                challenges posed in the industry and to contribute towards the growth of the organization.

Proficient: Microsoft Word (45 wpm), Power Point, CPR, First-Aid, Trained to proctor CSAP/ State ACT exam

Education
Metropolitan State University of Denver, Denver, CO		                  	                               May 2012
Bachelor's Degree : Human Services G.P.A 3.65
Relevant Course Work :  Applied Behavioral Sciences, Ethical Issues, Multicultural Issues, High Risk and       Offender Youth, Resistive Adolescent client, Juvenile Justice

Concorde Career College of Denver						         August 2005-May 2006
Certification: Insurance Billing and Coding
Relevant course work:  knowledge of ICD 9, DORA, HIPAA, office Administration/management, cash logs, patient records, filing
				
Adams City High School, Commerce City, CO				  	                               May 2004 
Diploma
Relevant Experience

Receiving-Dock 									        March 2014-Present
Aspen Distribution
•	Ensuring inventory is correct
•	Scanning in receiving labels
•	Using pallet jacks and other machines to transport 
Items throughout warehouse
•	Emailing supplier regarding supplies

Receptionist/Front office Assistant                                                                       February- March 2014
North American Video, Denver, CO
•	Inbound/outbound call handling
•	Merchandise purchasing/ managing products
•	Data entry
•	Document filing
•	Scheduling appointments and meetings

Student Information Specialist (Summer)				                       June-September 2013
Corinthian College, Denver, CO
•	High Performance Award recipient (top 3 performers in a class of 80+)
•	Fielded and routed inbound/outbound calls at a high volume 
- current and prospective students
•	Extensive data entry

AVID Tutor	(College preparatory program) 			       	                           Sept 2009-Present
Adams City Middle School, Commerce City, CO  
•	Facilitate academic tutorial groups
•	Provide student feedback following the group process
•	Provide individual tutoring upon referral
•	Developed new tutorial form for demonstration site

Receptionist/Assistant
All Star Cleaning Services, Denver, CO						       March 2012-March 2013  
•	Order materials
•	Liaison between owner and clients 
•	Draft labor proposals

Summer Camp Counselor								             June, 2011-July, 2011
Adams County Camp, Commerce City, CO/21st Century Programs			            June, 2012-July, 2012
•	Served as a mentor for junior counselors
Encouraged campers to engage in new activities
•	Designed lesson plans and classroom curriculum
  
School Counseling Intern
Adams City High School, Commerce City, CO				                           Jan 2011- May 2011
•	Provided guidance with college exploration
•	Participated in one on one counseling sessions w/ students
•	Managed case notes log
•	Tracked graduation requirements

Customer Service Representative					                                       October 2005- 2010
Target Super Center, Denver, CO
•	Assist customers with purchases, returns and exchanges/cash handling
•	Handle incoming and outgoing calls
•	Perform duties in a high volume environment
•	Cash handling

References Available Upon Request