10/11/2013 
Jesse D. Fry
563-260-5447

Demontwist84@gmail.com
6202 41st street Muscatine, IA 52761

Objectives:
	To obtain a job in the customer service industry.

Education:
	Muscatine High School
	05-2002| High School Diploma

	Flint Hills Job Corps
	06-2004| A-Level Certification (Business Office Technology)

Experience
	Assistant General Manager 11-08-2011 – 5-27-2014
	Taco Bell | 300 Cleveland Ave Muscatine, IA
		Employee Scheduling, Inventory Analysis, Inventory Ordering, Labor Monitoring, Customer Complaint Resolution, Employee Training, Management Training, End-Of–		Day Balancing, safe audits, Break down cash drawers, Perform Comps, Voids, Discounts, Receive food orders, ensure proper product, food quality, food safety, 			and proper storage, Operational Readiness & Execution, Labor management
	
	Inbound Customer Service Rep. 12-2009 – 07-2010
	APAC Customer Services | 250 E. 90th ST. Davenport, IA
		Billing, Handled customer complaints, Explained insurance policies

Skills
	•Microsoft Office
	•QS2 Software
	•Cash Handling
	•10 Key
	•Quickly learning ability and adaptable to computer programs
	•Great customer service