Jill Marie Borges 

1400 Elmwood Street

Broomfield, CO. 80020 

720-234-0798

303-464-0837





Highlights and Qualifications

Ten years customer service/office experience in corporate environments.

Communication skills: professional with levels of management.

Ability to focus energy toward a solution with sincere desire to learn.



Experience

Anthem Blue Cross

July 2014-December 2014 (contract)

Application Processor:  Reviewed and identified issues with Medicare applications using multiple systems and duel screens.



IBM Corporation

August 2009-July 2014

Customer Service Representative:  Taking inbound calls from all over United States as well as India and determinating software issues and transferring to technical queue.



Centura Health at Home 

August 2007-July 2009

Data Entry Technician: Entering patient information into computer system. Met monthly deadlines for insurance 

purposes.



Valley Wholesale Drug Company 

February 2001-June 2007

Customer Service Representative: Inbound/Outbound calls to and from various pharmacies throughout the Pacific Northwest for prescription and over the counter drug replenishments. Responsible for the Product Update Report to include drug release dates due weekly and distributed to all Customer Service Representatives and Executives.