Jennafer Russell
russell.jennafer@yahoo.com
719-205-6459
12554 E Pacific Circle Unit A Aurora, CO 80014

Objective:  
Within my seven year career at ROSS Dress for Less I feel I have reached the height of my career and have no more room to grow; which is why I find myself wanting to seek new career oppurtunities, to allow myself to utilize my exceptional customer service and management skills.
Education:
College America                                     Associate in Medical Speciality Occupations in 2008 GPA 3.9
GED                                                                                                        Pikes Peak Community College 2006
Professional Licenses:
American Heart Association BLS for Health Care Providers CPR/AED Program     Denver, 2014
Key Skills
•	Experience with Microsoft Technologies                    Excellent Multi - tasking            
•	Team Building & Supervision                                           Accurate & Efficient
•	Ambiguity                                                                                 Leadership & Initiative
•	Maintain Record Management                                         Mentoring & Guidance
•	Self - Motivating                                                                     Collaborative Team Player
•	Maintain Peer Relationships                                             Constant Strive for Excellence
•	Fast Learner                                                                              Conflict Management

Experience
ROSS Dress for Less                                                                             03/2014 - Current Aurora, Colorado
Store Manager                                                                                02/2012 - Glenwood Springs, Colorado
Was given the oppurtunity of a promotion and therefore moved from a medium volume store in Glenwood Springs (6.5million/yr) for the oppurtunity to run a high volume store Aurora (11million/yr).
Duties: Supervision of 20-60 total employees, ensure money is accounted for during daily deposits and balance registers, ensure employees abide by federal and state laws, communicate pertinant business information with corporate, district managers, associates, human resources, other stores, holding associates accountable for actions, conduct interviews and investigations towards suspicious actions of associates, resolve associate and customer related disputes, ensure store meets and exceeds company expectations at all times. 
Skills Used 
Time Management 
Communication
Planning and Developing
Business Accumen
Influencing Skills
Conflict Management 
Team Building & Developing
Personal Accomplishments
Glenwood Springs
•	Successfully opened a new location
•	Exceeded sales revenue by 1.2 million in the first year
•	Awards - 
1.	The American Heart Association for highest percent of donations compared to sales 2013
2.	Exceeded dollar amount expected to  raise for American Heart Association by 120%
Aurora
•	Reduced theft at location by .86%
•	Reduced associate turnover by 20%
•	Increased total revenue by 6.16% (616K)
Assistant Store Manager                                                  06/2010 - 02/2014 Colorado Springs, Colorado
Duties: Conduct interviews for potential new new employees along with training new team members and ensured they successfully pass all training programs, ensure the store stays witin the allotted budget for supply demands, made schedules for roughly 30 employees, oversee Loss Prevention Team to ensure theft remained below company goals, conduct audits to ensure security devices and price tags have proper placement and are completed in a timely manner.
Skills Used
•	Time Management 
•	Communication 
•	Planniing and Organizing
•	Influencing Skills
•	Conflict Management 
•	Team Building & Developing
Personal Accomplishments
•	Assisted in successfully opening new location
•	Received GREAT ROSS stores award
•	Exceeded company expectations and goals in theft for 2 consecutive years
•	Highest Customer Service Achievement Award (YTD)
•	American Heart Association Award highest dollar amount 
•	Back to Basics award
Area Supervisor                                                                   02/2007 - 06/2010 Colorado Springs, Colorado 
Duties: Responsible for floor plans being set and maintained to company standards, help areas of the store that are lacking coverage, I.E. registers, stocking, keeping the store neat, clean, and organized, ensure company goals of TRUE (treasures, respect, fun, efficiency), ensurong adequate merchandise presentation.
References:
Kimberly Brown                               ROSS Dress for Less Store Manager Colorado Springs, Colorado
719-660-9667
Kimbrown0201@aol.com
11311 Justamere Drive
Fountain, CO 80817
Erin Paul                                               ROSS Dress for Less - District Manager 
719-216-8647
tcg@juno.com
1620 Platte St. 
Denver, CO 80237
Joclyn Paulicheck                           ROSS Dress for Less, Store Manager Colorado Springs, Colorado  
719-306-6830
joclynjo@gmail.com
8147 Brook Valley Drive 
Fountain, CO 80817