DESIREE D. SCOTT
2801 E. 120th Avenue ▪ K-208 Thornton, Colorado 80233
colodez@hotmail.com  ▪ 303-888-9164

HUMAN RESOURCES GENERALIST
Methodically Enhancing Quality and Profitability, One Relationship at a Time

SUMMARY OF QUALIFICATIONS

▪	Strategic-minded, profit driven human resource generalist with experience working in a fast paced, healthcare and client relations culture. Ability to improvise and improve procedures and organizational goals. Managed a staff of six (6).
▪	Ability to analyze organizational needs and formulate strategic plans to meet organizational goals. Perform administrative functions based on clear understanding of human resource policies and procedures.
▪	Worked closely with other human resources staff to ensure a high level of accuracy and customer satisfaction. Provided operational support to business managers. Handled special human resource projects. Proficient using Microsoft Word, Excel, PowerPoint and Access.
▪	Made recommendations to management. Assisted with recruiting and interviewing. Ability to compose correspondence that requires knowledge of company HR policies and practices, as well as initiatives and strategies. Wrote job descriptions for the entire department and created a compensation scale at HealthCare Compare.
▪	Ability to compose letters of employment, leave of absence, and emails notifying applicants of their status in the employment application process. Created departmental human resources processes, including development of job descriptions, compensation structure, and career path planning. Acted as primary contact for recruiter hiring and handled all relocation issues. Administered benefits, payroll, benefits, and personnel files. 
Accomplishments:
•	Created HR processes including development of job descriptions, compensation structure, and career path planning. Primary contact for recruiter hiring and handled all relocation issues.
       Maintained excellent employee relations. Resolved problems and improved internal communications.

EDUCATION 
Keller Graduate School of Management, Westminster, Colorado – August 2014
Master of Arts, Human Resources Management
California State University, Sacramento, California  
Bachelor of Science, Business Administration, Human Resources Management
Dale Carnegie Hi Impact Presentations Workshop, Supervision and Management, Total Quality Management, Project Management, Medical Terminology, Java Enterprise Workshop
PROFESSIONAL EXPERIENCE
Dept. of Interior, Bureau of Land Management, Lakewood, Colorado	March 2012 to December 2012
OFFICE STAFF ASSISTANT (Internship) 
Enthusiastic, detail-oriented administrative support who provided outstanding support to private industry. Excellent secretarial skills and good organizational, time management, problem solving and multitasking skills.
▪	Efficiently processed payroll: Used the HRIS system to maintain payroll data and process payroll. First point of contact for employees for time, attendance and payroll. Excellent verbal, written and interpersonal communication skills.
▪	Maintained files: Maintained complex files and learned terminology specific to the cadastral department. Learned terms specific to the cadastral industry.
▪	Proofread and edited documents: Used proper English to edit and proofread government documents. 

Wal-Mart SuperCenter, Thornton, Colorado                	October 2009 to October 2010
CASHIER	
Dealt with receiving payments from customers. Handled transactions with regards to anything that was being sold. Answered calls, and functioned as a customer service representative to address the concerns of customers that came in. 
▪	Accepted payments for services: Accepted payments and dispensed cash. Explained the service being offered in the store. Was familiar with all products and equipments that were available, to better address the proper solution for a customer’s issue. 
▪	Gave recommendations: Provided the best service recommendations that would better suit the interests of the customers. 
▪	Effectively operated point of sale equipment: Able to speak effectively before customers and associates. Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Able to operate point of sale equipment.
Access Graphics, Inc., Boulder, Colorado                	December 1997 to June 1999
MARKETING COORDINATOR	
Provided centralized production coordination and oversight for all marketing programs and acted as the communications liaison between the sales team, vendors, and customers. 
▪	Organized promotional items: Successfully organized the purchase of promotional items for the Sun Business Unit. Progressed from a temporary employee to a permanent employee in five (5) months by Access. 
Streamlined fund approval: Streamlined fund approval process and created data base to track marketing activities 
▪	Maintained $500,000 departmental budget for

Accomplishments:  
•	promotional items with signature approval and explained and documented any variances.
•	Researched and bought marketing products for distribution to area sales managers and resellers.
ADDITIONAL EXPERIENCE
HOMEMAKER. Thornton, Colorado                                                                   June 1999 to October 2009
Kelly Temporary Services. Sacramento, California and Denver, Colorado.
EXECUTIVE ADMINISTRATION
Hunters Cove Apartments/Leasing Consultant. Thornton, Colorado.
LEASING CONSULTANT
HealthCare Compare. Sacramento, California.
ADMINISTRATIVE ASSISTANT TO DIRECTOR OF ANALYTIC SERVICE
PennCorp Financial. Santa Monica, California.
HUMAN RESOURCES ASSISTANT
Abbott Transistor Labs, Inc., Los Angeles, California
EMPLOYEE RELATIONS CLERK