Kevin James Tillitz II
7575 E Arkansas Ave Apt #6-107, Denver, CO 80231- 303.419.4358 - kjtillitz@gmail.com

EDUCATION:
(2007 - 2011) Cherry Creek Hope HS,
Denver, CO

Work Experience:
(2014 - Current) Trulia
Call Center

Trulia Concierge Team
Responsible for making sure customers have a thorough understanding of the product(s) they purchase, confirming billing information, and maintaining a strong friendly demeanor over the phone making the customer feel comfortable.

(2012 - 2014) Sprint
Call Center 

National Sales Support/Segment 10 Customer Support
Responsible for handling general account information, equipment transactions, billing inquiries, and feature addition/removal for store representatives and customer via store representatives.

(2012) Olive Garden
Restaurant

Server
Responsible for providing genuine hospitality to our guests, taking food orders, bussing tables, cashing and processing transactions, and ultimately providing a pleasant experience.

(2010 - 2012) Piccolo Italian Restaurant

Server
Responsible for receiving tables food orders in addition to bussing, cashing and processing transactions, as well as providing excellent customer service to our guests.

Part Time Delivery
Responsible for gathering food ordered and delivering them to the desired destination.

(2009 - 2010) Vans (Cherry Creek)

Sales Associate
Responsible for selling products, organizing merchandise, and running the cash register for processing transactions.

Skills:
-Ability to multi-task
-2+ years of call center experience 
-2+ years of food industry experience
-6+ years of customer service
-Ability to prioritize and function calmly in busy and/or stressful situations
-Provides the utmost courtesy to guests
-Fast learning of a new jobs skills and routine.
-Versatile
References:
Amanda Magreevy:  (303)-507-1485 - Supervisor at Sprint
Phil Dickens: (303)-356-2377 - Supervisor at Sprint
Vince Canino: (303)-757-5166 -  Owner at Piccolo
Kevin Cherikeeno: (303)-757-5166 - General Manager at Piccolo
J.B. Monroe: (720)-435-4796 - Manager at Piccolo
Blair Moore: (303)-386-2971 - Manager at Piccolo