Deanne Lea Hartwig
3850 Boston Lane
Lexington, Minnesota 55014
deanne.hartwig@gmail.com
763-286-8646 

                          To obtain a secure career in the challenging IT field, so that I may be able to express my customer and technical skills. 
Technical Skills 
	Hardware Maintenance and Replacement 
Windows Operating System Installations: Windows XP, Windows 7
Windows Operating System Configurations and Troubleshooting 
Network and TCP/IP Configuration and Troubleshooting 
Network Hardware Installations and Configurations 
Wired and Wireless Networking / 802.11 Standards 
File and Permission Management 
Microsoft Office 2010 Product Support: Outlook, Word, Excel, PowerPoint, Visio and Access 
VMware Workstation 
Data Backup and Restoration Procedures 
Upgrading Operating Systems for Family  
Perform Clean Installs
Technical Certifications
Currently Received: 
	MTA: Microsoft Technology Associate – Network Fundamentals 
SDP: Service desk Professional 
 MCITP: Windows 7 Enterprise Desktop Support Technician 
	Currently Pursuing: 
MCTS: Windows 7 Configuration 
	MCTS: Windows Server 2008 Network Infrastructure Configuration                                                                                                                                        
Education          
PCPro Schools: Minnetonka, MN          Anticipated Graduation: April 21, 2012 
	Computer Hardware Fundamentals 
Windows Operating System Fundamentals 
Microsoft Office 2010 Suite 
Security Fundamentals 
Windows Server Fundamentals 
Networking Fundamentals 
Database Administration Fundamentals 
Service Desk Professional and ITIL Concepts 
Emerging Technologies and Web Hosting 
Windows XP Configuration / Deployment / Administration / Troubleshooting 
Windows 7 Configuration / Deployment / Administration / Troubleshooting 

Thomson education direct, MN US              Date Completed: 8/1/2002 
Major: automotive repair
JOB HISTORY/DUTIES
Parts Finisher/Shipping
Taylor Machine Inc. Blaine, Mn Start Date: 08/13 End Date: 09/14
Deburr parts to customer specs, wash and tumble parts. JobBoss software , knives,handles, dremel, belt sanders, grinding and buffing wheel experience. Weighing boxes ,packaging parts, using job boss, using Fedex ,UPS and courrier programs.
Material handler
Insight Global GoldenValley,MN Start Date: 10/12 End Date: 05/13
Recieve in broken products, scan them into the system,route broken items to proper repair stations, ship out replace parts using FEDEX
Cashier
Richard’s Market Maplewood, MN   Start Date: 2/12 End Date: 10/12 
Customer service, Cash Management, Stocking, Operating credit card and EBT machines, Answering phone calls
Crew person 
Wendy’s    Maplewood, MN     Start Date: 5/11 End Date:  11/11
Preparing orders for customers, Working with touch screen cash registers, Helped troubleshoot the drive thru headsets by configuring them to a different channel
Assembly / Manual Injection Molding 
Minnesota MedTech   Maple Grove MN Start Date: 8/10 End Date: 1/11   
Measuring plastic tubes for molding per job traveler, Manual injection molding, Tipping of tubes, Winding spools of wires, Pad printing, Some quality and clean room experience, Entered data into a computer for record keeping in Quality Control
Deburrer 
Nycor Employment Services Bloomington MN Start Date: 6/10 End Date: 8/10  
Deburr aluminum medical parts under a microscope, Spin and sonic clean them, Tumble parts, Entered part counts in a computer for record keeping
Packaging / Press Operator
ASI Employment Bloomington MN Start Date: 8/09 End Date: 5/10
Operated injection machines, Cleaned, trimmed parts, Assembled and packed parts, Worked with manual and automatic bagging machines, Used a automatic tape machine, Repackage bulk parts into customer specified amount, By bagging and heat sealing, Boxing or placing in totes, Making labels and placing product in specified locations
Press Operator
Express Pro Temp Rogers, MN Start Date: 7/09 End Date: 9/09 
Weigh material, Operate presses, Trimmed flash from parts, Packed and palatalized finish product
Crew Person 
Wendy's Fort Myers FL Start Date: 3/07 End Date: 6/09 
Cash management, Cleaning, Customer service, Training new employees on drive-thru and cashier stations
Cashier and sales 
Ross Fort Myers FL Start Date: 5/06 End Date: 7/06 
Restock shelves, Help customers, Operate a cash register, Handle cash, Process returns
Assembly 
Areotek Arden Hills MN Start Date: 9/05 End Date: 2/06 
Placing screens into wax guards, Counting parts for orders, Using different machines: counter bowls, screening machine, Run injection molding machines
Deburr 
Master Match Coon Rapids MN Start Date: 2/05   End Date: 8/05 
Microscope, Deburr, Buff, Clean and assemble metal and plastic medical parts  
Cashier, Sales associate, Inventory Management Assistant 
Home Depot Fridley MN Start Date: 9/02 End Date: 11/04 
Helping with checking out customers, Down stocking product, Ordering product for lumber, building materials and hardware, Maintaining accurate product counts  
Secondary operations, back-up parts handler 
Dontalle Plastics Inc. New Brighton MN Start Date: 7/97 End Date: 3/02 
Trim scope and assemble medical parts, Run plastic injection molding machinery, Monitor machines and collect parts, Enter final product counts into the system, Do piece weights, Package parts for shipping, Change the count sticker rolls, Run pre setup CNC machines