1100 Monroe Street, Mendota, IL 61342  (815) 343-2337  ddearjess@aol.com	
Jessica Robinson	
Objective	
To obtain a position that matches my skill and education level to deliver excellent customer service to those in the community.

Education	

09/2012-05/2014	
Northern Illinois University
College of Business	
DeKalb, IL	

Bachelor of Science in Finance
•	3.141 Cumulative GPA
•	Dean’s List spring semester 2014
•	Finance core: Corporate Finance, Investments, and Financial Institutions
•	Use of Microsoft Word, Excel, and Power Point

01/2010-05/2012	
Illinois Valley Community College	
Oglesby, IL	

Associate of Science
•	Classes emphasized in business

	

	
Experience	

11/2010-6/2013	Begg’s Foods	Amboy, IL	
Cashier
•	Use personal experience and knowledge to train new employees
•	Count down drawers at night to ensure accurate deposits
•	Some managerial duties
•	Accurately count and write deposit slips for daily bank deposits
•	Supervise employees while maintaining regular store functions
•	Assists in other areas of store, such as clean-up, shelf-stocking, displaying merchandise in an orderly manner

09/2009-10/2010	
Wal-Mart	
Peru, IL	

Inventory Associate and Cashier
•	Seek and picked items from inventory while properly using a perpetual inventory system
•	Replaced items correctly into the inventory system
•	Assuring error-free entry into the inventory system
•	Handled every transaction that is processed through my register
•	Communicated with customers while ensuring a satisfying check-out experience
•	Responsibly completed cash, debit, credit, and check transactions
•	Guaranteed correct change to customer in cash transactions	

	
09/2008-05/2009	Steak-n-Shake	Peru, IL	
Waitress and Hostess
•	Seated customers while maintaining a welcoming atmosphere
•	Solved problems and mis-orders quickly and accurately to ensure customer satisfaction
•	Learned to handle a fast-paced and busy working environment
•	Served customers’ meals while maintaing high quality customer service
•	Built strong relationships with customers to ensure personal preference
•	Using communication skills to converse with diverse clients

	
Special Skills
•	Customer service experience
•	Cash handling experience
•	Attention to detail
•	Ability to work well with a group as well as independently
•	Long term experience using computer programs such as Microsoft Office
•	Ability to handle stressful and past pace environments
•	Great use of judgment and problem solving skills
•	Communicate well with others
•	Take directions well
•	Enthusiastic about learning and growing

	
References	

Clint Garland
Begg’s Foods
1101 E Division St
Amboy, IL 61310
(815) 499-1945

Samantha Setchell
Kellog’s Inc.
911 W Mason Ave
Amboy, IL 61310
(815) 993-2799

Lindsey Inman
Mendota Connections
209 1st Street
Mendota, IL 61342
(815) 326-1823