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Mary Garcia
Northglenn, CO
Missygarcia49@gmail.com - 303-246-5526


WORK EXPERIENCE

Network Supervisor
Centurylink - Denver, CO - September 2000 to May 2014
Responsibilities
Forecast: Forecasting incoming work for field supervisors, advising when
clocks would close for the day.
Advising when they would need a bigger work force due to weather, special
events, outages. Daily calls
advising dates of repair/provisioning clocks were at giving possible
solutions on bringing them back to 3 day
intervals. Being available to field managers, techs, and load specalist
24/7

Supervisor: Supervised a group of 10-16 occupational employees. Working
with employee's on daily duties,
special duties, monthly evaluations, training new processes, scheduling
employees weekly, holidays and
weekends. Payroll.

Accomplishments
Highest employee rate for customer service awards
Outstanding customer service

Skills Used
Lead by example.
Making decisions able to work without supervision.
A highly energetic, flexible self starter who is willing to accept a
challenge.
Meet and work well with fellow professionals and public.
Proficient with micro soft office.
Office management skills with supervision ,inter viewing and delegation.
Excellent oral and inter personal
telephone and communication skills Excellent problem solving skills.
Ability to handle information with the highest degree of discretion and
confidentiality.
Proven expertise and accuracy in prioritizing multiple tasks under
deadlines.