Joshua Fisher Keyes || 86 Farmington Rd ● Lynchburg, VA 24502 ● 434-944-0704 ● jfkeyes2@gmail.com
Education
•	Liberty University (2012) 
MBA (Masters in Business Administration)     
•	Liberty University (2000) 
BA (Bachelor’s Degree in Business Management/ Marketing)

Employment History
2011 – Present Liberty University, Lynchburg, VA                                                                                           
Admissions Consultant/ Employee Committee 
•	Discovered academic needs for prospective students and consulted students on solutions available through LUO
•	Used excellent communication skills and professional phone etiquette to convert prospective students to program applicants
•	Consistently implemented feedback from management team
•	Full time student and full time employee
•	Maintaining consistent applications, conversion rates, and KPIs (key performance indicators)      

2006 – 2011 U-Haul- Seven Hills, Lynchburg VA                                                                                                                                
GM (General Manager)/ Operations/ Distribution/Logistics
•	Managing Truck , Storage Facility, Hitch Sales/Installation, Propane and Moving Supplies
•	Staff Scheduling and employee training ( trained 7 managers for other areas)
•	Payroll, safe counts, bank deposits, and money management
•	Customer service and relations
•	Maintaining 90 percent occupancy in storage with delinquency as low as 10 percent (1st in the district, 5th in the nation)

2004 – 2006 Southern Maintenance Supply, Lynchburg VA                                                                                                                                                                                                                                                                                                                                     
Operations/ Receiving Manager / Buyer/ Distribution                                                                                                     
•	Receiving and Stocking inventory 
•	Coordinating truck schedules and customer contracts
•	Purchasing and negotiating with vendors and sales representatives
•	Customer service and taking orders through fax, phone and computer 
 
2002 – 2004 Lowes, Madison Heights, VA                                                                                                                                             
Receiving Manager/ Logistics Analyst 
•	Receiving and Stocking inventory
•	Managing a ten person crew and coordinating truck deliveries and purchasing

2000 – 2002 Ericsson- Facility Management Consultants, Lynchburg, VA                                                                                          
Journeyman Assistant
•	Assisting with maintenance of the building
•	Electrical and Mechanical engineering

1993 – 2000 Eddie’s Tire Store, Madison Heights, VA                                                                                                                     Eddie’s Tire
Shop Manager
•	Sales, inventory, and customer relations
•	Worked under my father, while in school

Certifications and Training
•	CAPSIM Business Simulation (Inc. branding recognition, image, and knowledge)
•	TQM training (total quality management) Earned Value Management (EVM)
•	Six Sigma training, DMAIC, value chain
•	Lean Manufacturing and Supply Chain Management
•	Leadership Training –U-Haul (Road to Success)
•	Lifeguard, CPR, and Certified First Aid
Volunteer Experience
•	Toys for Tots- US Marine Corp. Lynchburg, VA
•	Monelison Fire and Rescue- Volunteer Firefighter EMT. Madison Heights, VA

•	Accepted into the Doctorate program with Liberty