Steven R Hartwig
		        1260 Pennsylvania St #20
		           Denver, CO 80203
		              (720) 275 8080
		       shartwig20@gmail.com		

Goal: My goal is to fill a position that will utilize my personal skills 
          to benefit not only myself, but the company and peers as well. 
          Service is my forte. I treat each guest/client with the utmost
          respect, and go out of my way to make them know that they are
          important and welcome. I try to anticipate their needs. I know 
         the importance of friendly quality service and the power of a  smile.

February 2014 to present

Right Of Way Enforcement Officer
City & County of Denver
I enforce parking within the City of Denver. Includes educating citizens
of parking and right of way laws. I do issue citations for non-compliance. 

February 2012-February 2014
3-1-1 Customer Service Agent
City & County of Denver
I take inbound calls from constituents answering their questions about city
services and directing them correctly to other agencies for further assistance. 
  
September 2011-February 2012
Banquest Server
Westin Hotel-Downtown Denver
  I worked in the banquet department. This was an on call position. I 
  reported my availability weekly andwas then given a schedule which
  is designed to work around my free time.
 My duties included set up, service and clean up after large banquets. During the banquets I was responsible for the fine  dining service of up to forty persons at one time. 

July 1999-December 2010
Manager & Host Solarte Inn Bocas del Toro, Panama
*I was responsible for all reservaions.
*I coordinated transportation to and from
 the inn and airport.
*I greeted and registered each guest upon 
 arrival and helped plan various tours.
*I cooked and served all meals and made sure that myself 
 and staff did all possible to make a perfect
 vacation for each guest.
	I left because my business partners
               who had many more shares than me
               decided to sell the inn.

June 1996-January 1999
Customer Assistance Representative
Recycled Paper Greetings Chicago, Illinois
I worked in a phone room and interacted with
our sales reps as well as customers in matters
of credit and debt resolution.

Previous positions included:
customer service for a privately owned long
distance provider. (Community Spirit)
Bartender (Charlie's Chicago, Il.)
Salesman (Safelite Auto Glass Dallas, Tx.)
Salesman (Glass Specialty Company Bloomington, Il.)
Assistant manager (Pacesetter Products Peoria, Il.) 

Education: Graduated Illini Bluffs High School
                  Glasford Illinois 

	   2 Years at Illinois Central College
                  East Peoria Illinois (no degree)

I have excellent verbal and written skills. 
I work well alone, but I am also a team player.