Ashley Garofalo
Senior Bank Teller
1305 George St SW
Canton, Ohio 44706
(224)436-7126
ashley_garofalo@yahoo.com

Charter One Bank                                                                                                September 2012-Current 
Senior Bank Teller                                              
•	Excels in customer service
•	Highly motivated
•	Accountable
•	Flexible with time
•	Ability to multitask in fast paced environment
•	Completes required compliance  on time 
•	Excellent cash handling
•	Work closely with operations manager to ensure sound operations
•	Cross sell products to clients
•	Generate leads for bankers
•	Successfully completed banker training
•	Performed maintenance on accounts
•	Consistently achieved 100% or better each quarter

Walmart Super center                                                                                    January 2007-November 2011
	Customer Service Manager
•	Managed direct reports, by assigning them to their duties
•	Facilitated training of all new hires
•	Ensured compliance was met in health and safety
•	Responsible for ensuring cash balancing
•	Resolve customer complaints
•	Excellent communication skills

G and G Cleaning                                                                                               January 2000-January 2005
	House keeper
•	Thorough cleaning of all rooms
•	Replenish supplies 
•	Inventory of supplies
•	Proper handling of chemicals 
•	Works well with team mates
•	Knowledge of MSDS 

Education and certifications
	Graduated high school from Canton South in 2006

	Successfully completed the medical vocational program at Perry High School    2004-2006
	Hospital corpsman certification at Naval Hospital Corp School March 2007

Served in the United States Navy from June 2006-June 2007

Community Involvement at Akron Food Bank