Maria Mendoza-Ramirez

43 Belmar St Saint Cloud, MN 56301

320-774-8460 mariagtrn@yahoo.com

Experience:

•	Customer service- excellent working with the public 

•	Collections – Complex, Simple & Legal 

•	Knowledge and Experience in Foreclosure and Repossessions 

•	Supervisory/Management- over 2 years in management 

•	Bi-lingual- both written and verbal 

•	Cashier 

•	I Interview Badly my anxiety  takes over, You May contact my current and former Managers and they will tell you that my interviewing has no reflection on my ability to do my job. 

Employment:

Northland Capital Financial Services, LLC      2009- Present

My present responsibilities include file maintenance on over 500 accounts Thru out the Country. I am responsible for setting up payments, working out payments arrangements, sending out payment addendums, invoices and letters and applying or waiving fees. Being fluently bi-lingual allows me to reach out to the Hispanic community and build relationships.

Walmart Super Store                                        April 2010 – August 2010
My responsibilities included cashiering and cleaning work area.

 

Tripiciano Law Office	

2008-2009	
My present responsibilities include file maintenance on over 1500 accounts for Minnesota and Wisconsin. I was responsible for income and asset investigations, employment verification, and reporting to credit bureaus. Not only was I responsible for both wage and bank garnishments, but obtaining judgments and writs was part of my daily duties as well. I am very knowledgeable with Minnesota and Wisconsin collections laws. Our office
Follow’s strict FDCPA rules and were tested on them. Being fluently bi-lingual allows me to reach out to the Hispanic community and build relationships.

Financial Consultants Company	2005-2008	
While working for Financial Consultants Company-FCCO, I performed collections on a variety of accounts from medical to towing accounts. I was responsible for file maintenance on over 1000 accounts. Making daily calls, sending notices and offering repayment options were part of my daily routine. While working for FCCO I was promoted to assistant manger of the department where I supervised collection staff. My duties included working out the schedules, monitoring calls, providing ongoing training and performing evaluations. I was awarded top collector several times.

References: 
Donna Scepaniak    800-471-2122 Ext .352        Current Manager
Vince Drobniak     800-471-2122 Ext.367        Current department Manager
Deborah Kaufman      320-260-6140                     Former Manager